Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Otevřeli jsme potenciální problém"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Otevřeli jsme větší problém"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Otevřeli jsme menší problém"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Uzavřeli jsme větší problém"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Uzavřeli jsme menší problém"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Uzavřeli jsme menší problém"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Aktualizovali jsme menší problém"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Aktualizovali jsme menší problém"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Aktualizovali jsme větší problém"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Uzavřeli jsme potenciální problém"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Zamítli jsme potenciální problém"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Zamítli jsme větší problém"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Zamítli jsme menší problém"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Znovu jsme otevřeli větší problém"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Znovu jsme otevřeli menší problém"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Aktualizovali jsme větší problém"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Aktualizovali jsme menší problém"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Aktualizovali jsme větší problém"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Aktualizovali jsme menší problém"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Aktualizovali jsme uzavřený problém"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Problém byl označen jako neškodný a je u"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Byl uzavřen méně závažný problém"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Byl uzavřen závažný problém"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Otevřeli jsme menší problém"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Otevřeli jsme větší problém"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Aktualizovali jsme větší problém"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Aktualizovali jsme menší problém"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Aktualizovali jsme potenciální problém"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Zkontrolovali jsme uzavřený problém"}},"da":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Vores overvågningssystemer har advaret om et potentielt problem."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Vi er ved at undersøge et tilgængelighedsproblem."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Vi er ved at undersøge et ydeevneproblem."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Vi har løst tilgængelighedsproblemet."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Vi har løst tilgængelighedsproblemet."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Vi har løst ydeevneproblemet."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Vi har ændret alvorsgraden fra større til mindre for tilgængelighedsproblemet."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Vi har ændret alvorsgraden fra større til mindre for ydeevneproblemet."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Vi har ændret alvorsgraden fra mindre til større for tilgængelighedsproblemet."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Vi har ændret alvorsgraden fra større til mindre for ydeevneproblemet."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Vi har ændret alvorsgraden fra mindre til større for tilgængelighedsproblemet."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Vi har reduceret alvorsgraden af ydeevneproblemet, og vi offentliggør ikke længere opdateringer."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Vi har ændret alvorsgraden fra triviel til større for tilgængelighedsproblemet."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Vi har ændret alvorsgraden fra triviel til mindre for ydeevneproblemet."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Vi har reduceret alvorsgraden af dette problem, og vi offentliggør ikke længere opdateringer."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Det er blevet fastslået, at det tidligere indikerede problem ikke har nogen betydning, og det er blevet lukket."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Det er blevet fastslået, at det tidligere indikerede problem ikke har nogen betydning, og det er blevet lukket."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Det er blevet fastslået, at det tidligere indikerede problem ikke har nogen betydning, og det er blevet lukket."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Vi har genåbnet vores rapport om tilgængelighedsproblemet."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Vi har genåbnet vores rapport om ydeevneproblemet."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Vi har ændret startdatoen for påvirkning for tilgængelighedsproblemet."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Vi har ændret startdatoen for påvirkning for ydeevneproblemet."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Vi har ændret startdatoen for påvirkning for tilgængelighedsproblemet."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Vi har ændret startdatoen for påvirkning for ydeevneproblemet."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Vi har ændret slutdatoen for påvirkning for tilgængelighedsproblemet."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Vi har ændret slutdatoen for påvirkning for ydeevneproblemet."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Det er blevet fastslået, at det tidligere indikerede problem ikke har nogen betydning, og det er blevet lukket."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Vi har reduceret alvorsgraden af ydeevneproblemet, og vi udgiver ikke længere opdateringer."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Vi har reduceret alvorsgraden af ydeevneproblemet, og vi udgiver ikke længere opdateringer."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Dette problem er vurderet til at have betydning. Vi er ved at undersøge et ydeevneproblem."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Dette problem er vurderet til at have betydning. Vi er ved at undersøge et tilgængelighedsproblem."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Die vom Verfügbarkeitsproblem betroffenen Dienste wurden geändert"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Die vom Leistungsproblem betroffenen Dienste wurden geändert."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Die von diesem Problem betroffenen Dienste wurden geändert."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Rodårsagsanalysen er gennemført, og kundeerklæringen (Customer Statement – CFS) er nu tilgængelig. Du kan gennemgå rapporten her."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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Problem gefunden."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Ein Verfügbarkeitsproblem wird geprüft."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Ein Leistungsproblem wird geprüft."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Das Verfügbarkeitsproblem wurde behoben."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Das Verfügbarkeitsproblem wurde behoben."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Das Leistungsproblem wurde behoben."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Der Schweregrad des Verfügbarkeitsproblems wurde von schwerwiegend in geringfügig geändert."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Der Schweregrad des Leistungsproblems wurde von schwerwiegend in geringfügig geändert."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Der Schweregrad des Verfügbarkeitsproblems wurde von geringfügig in schwerwiegend geändert."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Der Schweregrad des Leistungsproblems wurde von schwerwiegend in geringfügig geändert."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Der Schweregrad des Verfügbarkeitsproblems wurde von geringfügig in schwerwiegend geändert."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Der Schweregrad des Vorfalls mit Leistungsproblem wurde herabgesetzt und es werden keine neuen Meldungen mehr veröffentlicht."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Der Schweregrad des Verfügbarkeitsproblems wurde von trivial in schwerwiegend geändert."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Der Schweregrad des Leistungsproblems wurde von trivial in geringfügig geändert."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Der Schweregrad des Vorfalls mit diesem Problem wurde herabgesetzt und es werden keine neuen Meldungen mehr veröffentlicht."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Das zuvor angegebene Problem wurde als nicht relevant eingestuft und geschlossen."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Das zuvor angegebene Problem wurde als nicht relevant eingestuft und geschlossen."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Das zuvor angegebene Problem wurde als nicht relevant eingestuft und geschlossen."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Der Bericht zum Verfügbarkeitsproblem wurde wieder geöffnet."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Der Bericht zum Leistungsproblem wurde wieder geöffnet."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Das Anfangsdatum der Auswirkungen für das Verfügbarkeitsproblem wurde geändert."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Das Anfangsdatum der Auswirkungen für das Leistungsproblem wurde geändert."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Das Anfangsdatum der Auswirkungen für das Verfügbarkeitsproblem wurde geändert."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Das Anfangsdatum der Auswirkungen für das Leistungsproblem wurde geändert."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Das Enddatum der Auswirkungen für das Verfügbarkeitsproblem wurde geändert."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Das Enddatum der Auswirkungen für das Leistungsproblem wurde geändert."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Eine unwichtige Angelegenheit wurde verworfen."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Ein geringfügiges Problem wurde geschlossen."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Ein schwerwiegendes Problem wurde geschlossen."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Das Problem wurde als relevant eingestuft. Ein Leistungsproblem wird geprüft."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Das Problem wurde als relevant eingestuft. Ein Verfügbarkeitsproblem wird geprüft."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Vi har ændret de tjenester, der er påvirket af tilgængelighedsproblemet"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Vi har ændret de tjenester, der er påvirket af ydeevneproblemet."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Vi har ændret de tjenester, der er påvirket af dette problem."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Die Ursachenanalyse wurde abgeschlossen und die Erklärung für den Kunden (CFS) ist jetzt verfügbar. Sie kann hier eingesehen werden."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
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If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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You can review the report here."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"We’ve opened a potential issue"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"We’ve opened a major issue"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"We’ve opened a minor issue"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"We’ve closed a major issue"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"We’ve closed a minor issue"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"We’ve closed a minor issue"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"We’ve updated a minor issue"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"We’ve updated a minor issue"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"We’ve updated a major issue"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"We've updated a closed issue"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"We've updated a closed 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rendimiento."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Hemos resuelto el problema de disponibilidad."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Hemos resuelto el problema de disponibilidad."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Hemos resuelto el problema de rendimiento."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Hemos cambiado el nivel de gravedad de importante a menor del problema de disponibilidad."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Hemos cambiado el nivel de gravedad de importante a menor del problema de rendimiento."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Hemos cambiado el nivel de gravedad de menor a importante del problema de disponibilidad."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Hemos cambiado el nivel de gravedad de importante a menor del problema de rendimiento."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Hemos cambiado el nivel de gravedad de menor a importante del problema de disponibilidad."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Hemos bajado el nivel de gravedad del problema de rendimiento y ya no se añadirán más cambios."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Hemos cambiado el nivel de gravedad de poco relevante a importante del problema de disponibilidad."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Hemos cambiado el nivel de gravedad de poco relevante a menor para el problema de rendimiento."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Hemos bajado el nivel de gravedad de este problema y ya no se añadirán más cambios."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Se ha determinado que el problema indicado anteriormente no tiene ninguna incidencia y se ha cerrado."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Se ha determinado que el problema indicado anteriormente no tiene ninguna incidencia y se ha cerrado."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Se ha determinado que el problema indicado anteriormente no tiene ninguna incidencia y se ha cerrado."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Hemos reabierto nuestro informe sobre el problema de disponibilidad."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Hemos reabierto nuestro informe sobre el problema de rendimiento."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Hemos cambiado la fecha de inicio de incidencia del problema de disponibilidad."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Hemos cambiado la fecha de inicio de incidencia del problema de rendimiento."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Hemos cambiado la fecha de inicio de incidencia del problema de disponibilidad."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Hemos cambiado la fecha de inicio de incidencia del problema de rendimiento."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Hemos cambiado la fecha de fin de incidencia del problema de disponibilidad."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Hemos cambiado la fecha de fin de incidencia del problema de rendimiento."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Se ha determinado que el problema indicado anteriormente no tiene ninguna incidencia y se ha cerrado."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Hemos bajado el nivel de gravedad del problema de rendimiento y ya no se añadirán más cambios."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Hemos bajado el nivel de gravedad del problema de rendimiento y ya no se añadirán más cambios."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Se ha determinado que este problema tiene incidencia. Estamos investigando un problema de rendimiento."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Se ha determinado que este problema tiene incidencia. Estamos investigando un problema de disponibilidad."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Hemos cambiado los Servicios afectados por el problema de disponibilidad."},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Hemos cambiado los Servicios afectados por el problema de rendimiento."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Hemos cambiado los Servicios afectados por este problema."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Se ha completado el análisis de causa raíz y la declaración de cara al cliente (CFS) ya está disponible. Puede revisar el informe aquí."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
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Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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vakavuustasoa emmekä enää julkaise päivityksiä."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Aiemmin ilmoitettu ongelma on todettu haitattomaksi, ja se on suljettu."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Aiemmin ilmoitettu ongelma on todettu haitattomaksi, ja se on suljettu."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Aiemmin ilmoitettu ongelma on todettu haitattomaksi, ja se on suljettu."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Olemme avanneet käytettävyysongelmaa koskevan raporttimme uudelleen."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Olemme avanneet suorituskykyongelmaa koskevan raporttimme uudelleen."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Olemme muuttaneet käytettävyysongelman vaikutuksen alkamispäivän."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Olemme muuttaneet suorituskykyongelman vaikutuksen 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päivityksiä."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Tämän ongelman on todettu vaikuttavan toimintaan. Tutkimme suorituskykyongelmaa."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Tämän ongelman on todettu vaikuttavan toimintaan. Tutkimme käytettävyysongelmaa."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Olemme muuttaneet palveluita, joihin käytettävyysongelma vaikuttaa."},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Olemme muuttaneet palveluita, joihin suorituskykyongelma vaikuttaa."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Olemme muuttaneet palveluita, joihin tämä ongelma vaikuttaa."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Taustalla olevien syiden analyysi on suoritettu, ja asiakkaalle suunnattu lausunto (CFS) on nyt saatavana. Voit tarkastella raporttia täällä."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Olemme avanneet mahdollisen ongelman."},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Olemme avanneet merkittävän ongelman."},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Olemme avanneet vähäisen ongelman."},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Olemme sulkeneet merkittävän ongelman"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Olemme sulkeneet vähäisen ongelman"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Olemme sulkeneet vähäisen ongelman"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Olemme päivittäneet vähäisen ongelman"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Olemme päivittäneet vähäisen ongelman"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Olemme päivittäneet merkittävän ongelman"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Olemme sulkeneet mahdollisen ongelman."},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Olemme hylänneet mahdollisen ongelman"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Olemme hylänneet merkittävän ongelman."},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Olemme hylänneet vähäisen ongelman."},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Olemme avanneet merkittävän ongelman uud"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Olemme avanneet vähäisen ongelman uudell"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Olemme päivittäneet merkittävän ongelman"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Olemme päivittäneet vähäisen ongelman"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Olemme päivittäneet merkittävän ongelman"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Olemme päivittäneet vähäisen ongelman."},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Olemme päivittäneet suljetun ongelman."},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Olemme ohittaneet merkityksettömän ongel"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Olemme sulkeneet merkittävän ongelman"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Olemme sulkeneet merkittävän ongelman"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Olemme avanneet vähäisen ongelman."},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Olemme avanneet merkittävän ongelman."},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Olemme päivittäneet merkittävän ongelman"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Olemme päivittäneet vähäisen ongelman"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Olemme päivittäneet mahdollisen ongelman"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Olemme tarkistaneet suljetun ongelman."}},"fr":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Nos systèmes de surveillance ont signalé un problème potentiel."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Nous examinons un problème de disponibilité."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Nous examinons un problème de performance."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Nous avons corrigé le problème de disponibilité."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Nous avons corrigé le problème de disponibilité."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Nous avons corrigé le problème de performance."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Pour le problème de disponibilité, nous avons changé le niveau de gravité de majeur à mineur."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Pour le problème de performance, nous avons changé le niveau de gravité de majeur à mineur."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Pour le problème de disponibilité, nous avons changé le niveau de gravité de mineur à majeur."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Pour le problème de performance, nous avons changé le niveau de gravité de majeur à mineur."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Pour le problème de disponibilité, nous avons changé le niveau de gravité de mineur à majeur."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Nous avons réduit le niveau de gravité du problème de performance constaté et nous ne publierons plus de mises à jour à ce sujet."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Pour le problème de disponibilité, nous avons changé le niveau de gravité de négligeable à majeur."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Pour le problème de performance, nous avons changé le niveau de gravité de négligeable à mineur."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Nous avons réduit le niveau de gravité de ce problème et nous ne publierons plus de mises à jour à ce sujet."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Le problème mentionné précédemment n’a pas été considéré comme grave et a été clôturé."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Le problème mentionné précédemment n’a pas été considéré comme grave et a été clôturé."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Le problème mentionné précédemment n’a pas été considéré comme grave et a été clôturé."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Nous avons rouvert le rapport relatif au problème de disponibilité."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Nous avons rouvert le rapport relatif au problème de performance."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Nous avons modifié la date de début d’impact pour le problème de disponibilité."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Nous avons modifié la date de début d’impact pour le problème de performance."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Nous avons modifié la date de début d’impact pour le problème de disponibilité."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Nous avons modifié la date de début d’impact pour le problème de performance."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Nous avons modifié la date de fin d’impact pour le problème de disponibilité."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Nous avons modifié la date de fin d’impact pour le problème de performance."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Le problème mentionné précédemment n’a pas été considéré comme grave et a été clôturé."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Nous avons réduit le niveau de gravité du problème de performance constaté et nous ne publierons plus de mises à jour à ce sujet."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Nous avons réduit le niveau de gravité du problème de performance constaté et nous ne publierons plus de mises à jour à ce sujet."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Ce problème a été considéré comme sérieux. Nous examinons un problème de performance."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Ce problème a été considéré comme sérieux. Nous examinons un problème de disponibilité."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Nous avons modifié les services concernés par le problème de disponibilité"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Nous avons modifié les services concernés par le problème de performance."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Nous avons modifié les services concernés par ce problème."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"L’analyse des causes profondes est terminée et la déclaration correspondante destinée au client est désormais disponible. Vous pouvez consulter le rapport ici."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Nous avons ouvert un problème potentiel"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Nous avons ouvert un problème majeur"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Nous avons ouvert un problème mineur"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Nous avons clôturé un problème majeur"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Nous avons clôturé un problème mineur"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Nous avons clôturé un problème mineur"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Nous avons mis à jour un problème mineur"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Nous avons mis à jour un problème mineur"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Nous avons mis à jour un problème majeur"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Nous avons clôturé un problème potentiel"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Nous avons rejeté un problème potentiel"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Nous avons rejeté un problème majeur."},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Nous avons rejeté un problème mineur."},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Nous avons rouvert un problème majeur"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Nous avons rouvert un problème mineur"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Nous avons mis à jour un problème majeur"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Nous avons mis à jour un problème mineur"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Nous avons mis à jour un problème majeur"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Nous avons mis à jour un problème mineur"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Nous avons mis à jour un problème clôtur"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Nous avons rejeté un problème jugé sans "},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Nous avons clôturé un problème mineur."},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Nous avons clôturé un problème majeur."},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Nous avons ouvert un problème mineur"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Nous avons ouvert un problème majeur"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Nous avons mis à jour un problème majeur"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Nous avons mis à jour un problème mineur"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Nous avons mis à jour un problème potent"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Nous avons examiné un problème résolu"}},"it":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"I sistemi di monitoraggio hanno segnalato un possibile problema."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Stiamo verificando un problema che influisce sulla disponibilità."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Stiamo verificando un problema che influisce sulle prestazioni."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Il problema che influiva sulla disponibilità è stato risolto."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Il problema che influiva sulla disponibilità è stato risolto."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Il problema che influiva sulle prestazioni è stato risolto."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Il livello di gravità del problema che influiva sulla disponibilità è stato cambiato da grave a non grave."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Il livello di gravità del problema è stato cambiato da grave a non grave."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Il livello di gravità del problema che influiva sulla disponibilità è stato cambiato da non grave a grave."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Il livello di gravità del problema è stato cambiato da grave a non grave."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Il livello di gravità del problema che influiva sulla disponibilità è stato cambiato da non grave a grave."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Il livello di gravità del problema che influiva sulle prestazioni è stato ridotto. Non saranno più pubblicati altri aggiornamenti."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Il livello di gravità del problema che influiva sulla disponibilità è stato cambiato da secondario a grave."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Il livello di gravità del problema è stato cambiato da secondario a non grave."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Il livello di gravità di questo problema è stato ridotto. Non saranno più pubblicati altri aggiornamenti."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Il problema precedentemente segnalato non ha conseguenze negative ed è stato chiuso."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Il problema precedentemente segnalato non ha conseguenze negative ed è stato chiuso."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Il problema precedentemente segnalato non ha conseguenze negative ed è stato chiuso."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"La segnalazione del problema che influiva sulla disponibilità è stata riaperta."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"La segnalazione del problema che influiva sulle prestazioni è stata riaperta."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Abbiamo modificato la data di inizio dell'impatto per il problema di disponibilità."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Abbiamo modificato la data di inizio dell'impatto per il problema di prestazioni."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Abbiamo modificato la data di inizio dell'impatto per il problema di disponibilità."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Abbiamo modificato la data di inizio dell'impatto per il problema di prestazioni."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Abbiamo modificato la data di fine dell'impatto per il problema di disponibilità."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Abbiamo modificato la data di fine dell'impatto per il problema di prestazioni."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Il problema precedentemente segnalato non ha conseguenze negative ed è stato chiuso."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Il livello di gravità del problema che influiva sulle prestazioni è stato ridotto. Non saranno più pubblicati altri aggiornamenti."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Il livello di gravità del problema che influiva sulle prestazioni è stato ridotto. Non saranno più pubblicati altri aggiornamenti."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"È stato determinato che questo problema avrà un impatto. Stiamo verificando un problema che influisce sulle prestazioni."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"È stato determinato che questo problema avrà un impatto. Stiamo verificando un problema che influisce sulla disponibilità."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Abbiamo modificato i servizi impattati per il problema di disponibilità"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Abbiamo modificato i servizi impattati per il problema di prestazioni."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Abbiamo modificato i servizi impattati per questo problema."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"L'analisi della causa principale è stata completata e la Dichiarazione rivolta al cliente (CFS) è ora disponibile. Puoi consultare il rapporto qui."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Un possibile problema è stato aperto"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Un problema grave è stato aperto"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Un problema non grave è stato aperto"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Un problema grave è stato chiuso"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Un problema non grave è stato chiuso"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Un problema non grave è stato chiuso"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Un problema non grave è stato aggiornato"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Un problema non grave è stato aggiornato"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Un problema grave è stato aggiornato"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Un problema potenziale è stato chiuso"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Un possibile problema è stato ignorato"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Un problema grave è stato ignorato."},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Un problema non grave è stato ignorato."},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Un problema grave è stato riaperto"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Un problema non grave è stato riaperto"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Un problema grave è stato aggiornato"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Un problema non grave è stato aggiornato"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Un problema grave è stato aggiornato"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Un problema non grave è stato aggiornato"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Un problema chiuso è stato aggiornato"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Abbiamo archiviato un problema banale"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Abbiamo chiuso un problema minore"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Abbiamo chiuso un problema importante"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Un problema non grave è stato aperto"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Un problema grave è stato aperto"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Un problema grave è stato aggiornato"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Un problema non grave è stato aggiornato"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Un possibile problema è stato aggiornato"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Un problema chiuso è stato revisionato."}},"ja":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"監視システムにより、潜在的な問題が見つかりました。"},"message.CM0001002":{"token":"message.CM0001002","textMessage":"可用性の問題を調査しています。"},"message.CM0001005":{"token":"message.CM0001005","textMessage":"パフォーマンスの問題を調査しています。"},"message.CM0001008":{"token":"message.CM0001008","textMessage":"可用性の問題を解消しました。"},"message.CM0001010":{"token":"message.CM0001010","textMessage":"可用性の問題を解消しました。"},"message.CM0001011":{"token":"message.CM0001011","textMessage":"パフォーマンスの問題を解消しました。"},"message.CM0001016":{"token":"message.CM0001016","textMessage":"可用性の問題の重要度を「重大」から「軽微」に変更しました。"},"message.CM0001017":{"token":"message.CM0001017","textMessage":"パフォーマンスの問題の重要度を「重大」から「軽微」に変更しました。"},"message.CM0001018":{"token":"message.CM0001018","textMessage":"可用性の問題の重要度を「軽微」から「重大」に変更しました。"},"message.CM0001025":{"token":"message.CM0001025","textMessage":"パフォーマンスの問題の重要度を「重大」から「軽微」に変更しました。"},"message.CM0001026":{"token":"message.CM0001026","textMessage":"可用性の問題の重要度を「軽微」から「重大」に変更しました。"},"message.CM0001029":{"token":"message.CM0001029","textMessage":"パフォーマンスの問題の重要度を下げたため、今後は、アップデートが公開されなくなります。"},"message.CM0001030":{"token":"message.CM0001030","textMessage":"可用性の問題の重要度を「些細」から「重大」に変更しました。"},"message.CM0001033":{"token":"message.CM0001033","textMessage":"パフォーマンスの問題の重要度を「些細」から「軽微」に変更しました。"},"message.CM0001066":{"token":"message.CM0001066","textMessage":"この問題の重要度を下げたため、今後は、アップデートが公開されなくなります。"},"message.CM0001067":{"token":"message.CM0001067","textMessage":"前述の問題は影響がないと判断され、解決されました。"},"message.CM0001068":{"token":"message.CM0001068","textMessage":"前述の問題は影響がないと判断され、解決されました。"},"message.CM0001069":{"token":"message.CM0001069","textMessage":"前述の問題は影響がないと判断され、解決されました。"},"message.CM0001072":{"token":"message.CM0001072","textMessage":"可用性の問題についてのレポートを再開しました。"},"message.CM0001075":{"token":"message.CM0001075","textMessage":"パフォーマンスの問題についてのレポートを再開しました。"},"message.CM0001089":{"token":"message.CM0001089","textMessage":"可用性の問題の影響開始日を変更しました。"},"message.CM0001092":{"token":"message.CM0001092","textMessage":"パフォーマンスの問題の影響開始日を変更しました。"},"message.CM0001097":{"token":"message.CM0001097","textMessage":"可用性の問題の影響開始日を変更しました。"},"message.CM0001098":{"token":"message.CM0001098","textMessage":"パフォーマンスの問題の影響開始日を変更しました。"},"message.CM0001099":{"token":"message.CM0001099","textMessage":"可用性の問題の影響終了日を変更しました。"},"message.CM0001100":{"token":"message.CM0001100","textMessage":"パフォーマンスの問題の影響終了日を変更しました。"},"message.CM0002905":{"token":"message.CM0002905","textMessage":"前述の問題は影響がないと判断され、解決されました。"},"message.CM0002907":{"token":"message.CM0002907","textMessage":"パフォーマンスの問題の重要度を下げたため、今後は、アップデートが公開されなくなります。"},"message.CM0002909":{"token":"message.CM0002909","textMessage":"パフォーマンスの問題の重要度を下げたため、今後は、アップデートが公開されなくなります。"},"message.CM0003020":{"token":"message.CM0003020","textMessage":"この問題は影響があると判断されました。パフォーマンスの問題を調査しています。"},"message.CM0003039":{"token":"message.CM0003039","textMessage":"この問題は影響があると判断されました。可用性の問題を調査しています。"},"message.CM0003155":{"token":"message.CM0003155","textMessage":"可用性の問題の影響のあるサービスを変更しました"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"パフォーマンスの問題の影響のあるサービスを変更しました。"},"message.CM0003163":{"token":"message.CM0003163","textMessage":"この問題の影響のあるサービスを変更しました。"},"message.CM0004476":{"token":"message.CM0004476","textMessage":"根本原因の分析が完了し、お客様向けの声明 (CFS) が利用可能になりました。レポートはこちらでご覧いただけます。"},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"潜在的な問題が発生しました"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"重大な問題が発生しました"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"軽微な問題が発生しました"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"重大な問題を解決しました"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"軽微な問題を解決しました"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"軽微な問題を解決しました"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"軽微な問題を更新しました"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"軽微な問題を更新しました"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"重大な問題を更新しました"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"解決した問題を更新しました"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"解決した問題を更新しました"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"解決した問題を更新しました"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"解決した問題を更新しました"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"解決した問題を更新しました"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"潜在的な問題を解決しました"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"潜在的な問題を却下しました"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"重大な問題を閉じました"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"軽微な問題を閉じました"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"重大な問題を再開しました"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"軽微な問題を再開しました"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"重大な問題を更新しました"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"軽微な問題を更新しました"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"解決した問題を更新しました"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"解決した問題を更新しました"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"重大な問題を更新しました"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"軽微な問題を更新しました"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"解決した問題を更新しました"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"解決した問題を更新しました"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"解決した問題を更新しました"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"解決した問題を更新しました"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"重要度の低い問題を破棄しました"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"マイナーな問題をクローズしました"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"メジャーな問題をクローズしました"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"軽微な問題が発生しました"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"重大な問題が発生しました"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"重大な問題を更新しました"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"軽微な問題を更新しました"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"潜在的な問題を更新しました"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"解決した問題をレビューしました"}},"ko":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"당사의 모니터링 시스템이 잠재적 문제에 대해 경고했습니다."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"현재 가용성 문제에 대해 조사 중입니다."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"성능 문제에 대해 조사 중입니다."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"가용성 문제가 해결되었습니다."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"가용성 문제가 해결되었습니다."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"성능 문제가 해결되었습니다."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"가용성 문제에 대한 심각도가 “주요”에서 “부수적”으로 변경되었습니다."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"성능 문제에 대한 심각도가 “주요”에서 “부수적”으로 변경되었습니다."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"가용성 문제에 대한 심각도가 “부수적”에서 “주요”로 변경되었습니다."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"성능 문제에 대한 심각도가 “주요”에서 “부수적”으로 변경되었습니다."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"가용성 문제에 대한 심각도가 “부수적”에서 “주요”로 변경되었습니다."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"성능 문제의 심각도가 감소되었으며 업데이트가 더 이상 게시되지 않을 예정입니다."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"가용성 문제에 대한 심각도가 “사소”에서 “주요”로 변경되었습니다."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"성능 문제에 대한 심각도가 “사소”에서 “부수적”으로 변경되었습니다."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"이 문제의 심각도가 감소되었으며 업데이트가 더 이상 게시되지 않을 예정입니다."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"이전에 표시된 문제는 영향을 미치지 않는 것으로 판명되었으며 마감되었습니다."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"이전에 표시된 문제는 영향을 미치지 않는 것으로 판명되었으며 마감되었습니다."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"이전에 표시된 문제는 영향을 미치지 않는 것으로 판명되었으며 마감되었습니다."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"가용성 문제에 대한 보고서가 재개되었습니다."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"성능 문제에 대한 보고서가 재개되었습니다."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"가용성 문제에 대한 영향 시작 날짜가 변경되었습니다."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"성능 문제에 대한 영향 시작 날짜가 변경되었습니다."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"가용성 문제에 대한 영향 시작 날짜가 변경되었습니다."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"성능 문제에 대한 영향 시작 날짜가 변경되었습니다."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"가용성 문제에 대한 영향 종료 날짜가 변경되었습니다."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"성능 문제에 대한 영향 종료 날짜가 변경되었습니다."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"이전에 표시된 문제는 영향을 미치지 않는 것으로 판명되었으며 마감되었습니다."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"성능 문제의 심각도가 감소되었으며 업데이트가 더 이상 게시되지 않을 예정입니다."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"성능 문제의 심각도가 감소되었으며 업데이트가 더 이상 게시되지 않을 예정입니다."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"이 문제는 영향을 미치는 것으로 확인되었습니다. 성능 문제에 대해 조사 중입니다."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"이 문제는 영향을 미치는 것으로 확인되었습니다. 현재 가용성 문제에 대해 조사 중입니다."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"가용성 문제에 대해 영향을 받는 서비스가 변경되었습니다."},"message.CM0003160":{"token":"message.CM0003160","textMessage":"성능 문제에 대해 영향을 받는 서비스가 변경되었습니다."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"이 문제에 대해 영향을 받는 서비스가 변경되었습니다."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"근본 원인 분석이 완료되었으며, 이제 CFS(Customer Facing Statement)를 사용할 수 있습니다. 여기에서 보고서를 검토할 수 있습니다."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"잠재적 문제가 개시되었습니다."},"title.CM0001002":{"token":"title.CM0001002","textMessage":"주요 문제가 개시되었습니다."},"title.CM0001005":{"token":"title.CM0001005","textMessage":"부수적 문제가 개시되었습니다."},"title.CM0001008":{"token":"title.CM0001008","textMessage":"주요 문제가 종료되었습니다."},"title.CM0001010":{"token":"title.CM0001010","textMessage":"부수적 문제가 종료되었습니다."},"title.CM0001011":{"token":"title.CM0001011","textMessage":"부수적 문제가 종료되었습니다."},"title.CM0001016":{"token":"title.CM0001016","textMessage":"부수적 문제가 업데이트되었습니다."},"title.CM0001017":{"token":"title.CM0001017","textMessage":"부수적 문제가 업데이트되었습니다."},"title.CM0001018":{"token":"title.CM0001018","textMessage":"주요 문제가 업데이트되었습니다."},"title.CM0001025":{"token":"title.CM0001025","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001026":{"token":"title.CM0001026","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001029":{"token":"title.CM0001029","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001030":{"token":"title.CM0001030","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001033":{"token":"title.CM0001033","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001066":{"token":"title.CM0001066","textMessage":"잠재적 문제가 마감되었습니다."},"title.CM0001067":{"token":"title.CM0001067","textMessage":"잠재적 문제가 기각되었습니다."},"title.CM0001068":{"token":"title.CM0001068","textMessage":"주요 문제가 기각되었습니다."},"title.CM0001069":{"token":"title.CM0001069","textMessage":"부수적 문제가 기각되었습니다."},"title.CM0001072":{"token":"title.CM0001072","textMessage":"주요 문제가 재개되었습니다."},"title.CM0001075":{"token":"title.CM0001075","textMessage":"부수적 문제가 재개되었습니다."},"title.CM0001079":{"token":"title.CM0001079","textMessage":"주요 문제가 업데이트되었습니다."},"title.CM0001082":{"token":"title.CM0001082","textMessage":"부수적 문제가 업데이트되었습니다."},"title.CM0001085":{"token":"title.CM0001085","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001086":{"token":"title.CM0001086","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001089":{"token":"title.CM0001089","textMessage":"주요 문제가 업데이트되었습니다."},"title.CM0001092":{"token":"title.CM0001092","textMessage":"부수적 문제가 업데이트되었습니다."},"title.CM0001097":{"token":"title.CM0001097","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001098":{"token":"title.CM0001098","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001099":{"token":"title.CM0001099","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0001100":{"token":"title.CM0001100","textMessage":"마감된 문제가 업데이트되었습니다."},"title.CM0002905":{"token":"title.CM0002905","textMessage":"사소한 문제 1개를 해결했습니다"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"작은 문제 1개를 해결했습니다"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"중요 문제 1개를 해결했습니다"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"부수적 문제가 개시되었습니다."},"title.CM0003039":{"token":"title.CM0003039","textMessage":"주요 문제가 개시되었습니다."},"title.CM0003155":{"token":"title.CM0003155","textMessage":"주요 문제가 업데이트되었습니다."},"title.CM0003160":{"token":"title.CM0003160","textMessage":"부수적 문제가 업데이트되었습니다."},"title.CM0003163":{"token":"title.CM0003163","textMessage":"잠재적 문제가 업데이트되었습니다."},"title.CM0004476":{"token":"title.CM0004476","textMessage":"마감된 문제에 대한 검토가 수행되었습니다."}},"nb":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Overvåkingssystemene våre har varslet om et potensielt problem."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Vi undersøker et tilgjengelighetsproblem."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Vi undersøker et ytelsesproblem."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Vi har løst tilgjengelighetsproblemet."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Vi har løst tilgjengelighetsproblemet."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Vi har løst ytelsesproblemet."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Vi har endret alvorlighetsgraden for tilgjengelighetsproblemet fra høy til lav."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Vi har endret alvorlighetsgraden for ytelsesproblemet fra høy til lav."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Vi har endret alvorlighetsgraden for tilgjengelighetsproblemet fra lav til høy."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Vi har endret alvorlighetsgraden for ytelsesproblemet fra høy til lav."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Vi har endret alvorlighetsgraden for tilgjengelighetsproblemet fra lav til høy."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Vi har nedgradert alvorlighetsgraden for ytelsesproblemet og vil ikke lenger publisere oppdateringer."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Vi har endret alvorlighetsgraden for tilgjengelighetsproblemet fra triviell til stor."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Vi har endret alvorlighetsgraden for ytelsesproblemet fra triviell til lav."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Vi har nedgradert alvorlighetsgraden for dette problemet og vil ikke lenger publisere oppdateringer."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Det tidligere oppgitte problemet har blitt fastslått å ikke ha konsekvenser og har blitt lukket."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Det tidligere oppgitte problemet har blitt fastslått å ikke ha konsekvenser og har blitt lukket."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Det tidligere oppgitte problemet har blitt fastslått å ikke ha konsekvenser og har blitt lukket."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Vi har gjenåpnet rapporten vår om tilgjengelighetsproblemet."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Vi har gjenåpnet rapporten vår om ytelsesproblemet."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Vi har endret startdatoen for tilgjengelighetsproblemet."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Vi har endret startdatoen for ytelsesproblemet."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Vi har endret startdatoen for tilgjengelighetsproblemet."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Vi har endret startdatoen for ytelsesproblemet."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Vi har endret sluttdatoen for tilgjengelighetsproblemet."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Vi har endret sluttdatoen for ytelsesproblemet."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Det tidligere oppgitte problemet har blitt fastslått å ikke ha konsekvenser og har blitt lukket."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Vi har nedgradert alvorlighetsgraden for ytelsesproblemet og vil ikke lenger publisere oppdateringer."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Vi har nedgradert alvorlighetsgraden for ytelsesproblemet og vil ikke lenger publisere oppdateringer."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Problemet har blitt fastslått å ha store konsekvenser. Vi undersøker et ytelsesproblem."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Problemet har blitt fastslått å ha store konsekvenser. Vi undersøker et tilgjengelighetsproblem."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Vi har endret hvilke tjenester som påvirkes av tilgjengelighetsproblemet."},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Vi har endret hvilke tjenester som påvirkes av ytelsesproblemet."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Vi har endret hvilke tjenester som påvirkes av dette problemet."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Analysen av rotårsaken er fullført, og uttalelsen til kunden (CFS) er nå tilgjengelig. Du kan se hele rapporten her."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Vi har åpnet et potensielt problem"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Vi har åpnet et stort problem"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Vi har åpnet et mindre problem"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Vi har lukket et stort problem"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Vi har lukket et mindre problem"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Vi har lukket et mindre problem"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Vi har oppdatert et mindre problem"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Vi har oppdatert et mindre problem"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Vi har oppdatert et stort problem"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Vi har lukket et potensielt problem"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Vi har avvist et potensielt problem"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Vi har avvist et stort problem"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Vi har avvist et mindre problem"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Vi har åpnet et stort problem på nytt"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Vi har åpnet et mindre problem på nytt"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Vi har oppdatert et stort problem"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Vi har oppdatert et mindre problem"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Vi har oppdatert et stort problem"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Vi har oppdatert et mindre problem"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Vi har oppdatert et lukket problem"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Vi har lukket et trivielt problem"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Vi har lukket et mindre problem"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Vi har lukket et større problem"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Vi har åpnet et mindre problem"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Vi har åpnet et stort problem"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Vi har oppdatert et stort problem"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Vi har oppdatert et mindre problem"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Vi har oppdatert et potensielt problem"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Vi har gjennomgått et lukket problem"}},"nl":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Onze controlesystemen hebben een waarschuwing afgegeven over een mogelijk probleem."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"We onderzoeken een beschikbaarheidsprobleem."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"We onderzoeken een prestatieprobleem."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"We hebben het beschikbaarheidsprobleem opgelost."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"We hebben het beschikbaarheidsprobleem opgelost."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"We hebben het prestatieprobleem opgelost."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"We hebben de ernst van het beschikbaarheidsprobleem gewijzigd van groot in klein."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"We hebben de ernst van het prestatieprobleem gewijzigd van groot in klein."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"We hebben de ernst van het beschikbaarheidsprobleem gewijzigd van klein in groot."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"We hebben de ernst van het prestatieprobleem gewijzigd van groot in klein."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"We hebben de ernst van het beschikbaarheidsprobleem gewijzigd van klein in groot."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"We hebben de ernst van het prestatieprobleem verlaagd en er worden geen updates meer gepubliceerd."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"We hebben de ernst van het beschikbaarheidsprobleem gewijzigd van onbelangrijk in groot."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"We hebben de ernst van het prestatieprobleem gewijzigd van onbelangrijk in klein."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"We hebben de ernst van dit probleem verlaagd en er worden geen updates meer gepubliceerd."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Het eerder aangegeven probleem blijkt geen gevolgen te hebben en is gesloten."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Het eerder aangegeven probleem blijkt geen gevolgen te hebben en is gesloten."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Het eerder aangegeven probleem blijkt geen gevolgen te hebben en is gesloten."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"We hebben ons rapport over het beschikbaarheidsprobleem opnieuw geopend."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"We hebben ons rapport over het prestatieprobleem opnieuw geopend."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"We hebben de startdatum van de impact voor het beschikbaarheidsprobleem gewijzigd."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"We hebben de startdatum van de impact voor het prestatieprobleem gewijzigd."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"We hebben de startdatum van de impact voor het beschikbaarheidsprobleem gewijzigd."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"We hebben de startdatum van de impact voor het prestatieprobleem gewijzigd."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"We hebben de einddatum van de impact voor het beschikbaarheidsprobleem gewijzigd."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"We hebben de einddatum van de impact voor het prestatieprobleem gewijzigd."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Het eerder aangegeven probleem blijkt geen gevolgen te hebben en is gesloten."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"We hebben de ernst van het prestatieprobleem verlaagd en er worden geen updates meer gepubliceerd."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"We hebben de ernst van het prestatieprobleem verlaagd en er worden geen updates meer gepubliceerd."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Er is vastgesteld dat dit probleem invloed heeft. We onderzoeken een prestatieprobleem."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Er is vastgesteld dat dit probleem invloed heeft. We onderzoeken een beschikbaarheidsprobleem."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"We hebben de getroffen services voor het beschikbaarheidsprobleem gewijzigd."},"message.CM0003160":{"token":"message.CM0003160","textMessage":"We hebben de getroffen services voor het prestatieprobleem gewijzigd."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"We hebben de getroffen services voor dit probleem gewijzigd."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"De oorzakenanalyse is voltooid en de verklaring voor klanten (CFS) is nu beschikbaar. Je kunt het rapport hier bekijken."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"We hebben een mogelijk probleem geopend"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"We hebben een groot probleem geopend"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"We hebben een klein probleem geopend"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"We hebben een groot probleem gesloten"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"We hebben een klein probleem gesloten"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"We hebben een klein probleem gesloten"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"We hebben een klein probleem bijgewerkt"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"We hebben een klein probleem bijgewerkt"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"We hebben een groot probleem bijgewerkt"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"We hebben een mogelijk probleem gesloten"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"We hebben een mogelijk probleem gesloten"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"We hebben een groot probleem afgesloten"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"We hebben een klein probleem afgesloten"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"We hebben een groot probleem opnieuw geo"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"We hebben een klein probleem opnieuw geo"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"We hebben een groot probleem bijgewerkt"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"We hebben een klein probleem bijgewerkt"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"We hebben een groot probleem bijgewerkt"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"We hebben een klein probleem bijgewerkt"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"We hebben een gesloten probleem bijgewer"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"We hebben een onbeduidende kwestie afgew"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"We hebben een klein probleem gesloten"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"We hebben een groot probleem gesloten"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"We hebben een klein probleem geopend"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"We hebben een groot probleem geopend"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"We hebben een groot probleem bijgewerkt"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"We hebben een klein probleem bijgewerkt"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"We hebben een mogelijk probleem bijgewer"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"We hebben een gesloten probleem geëvalue"}},"pl":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Nasze systemy monitorujące powiadomiły o potencjalnym problemie."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Trwa analiza zdarzenia wpływającego negatywnie na dostępność."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Trwa analiza zdarzenia wpływającego negatywnie na wydajność."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Rozwiązano zdarzenie wpływające negatywnie na dostępność."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Rozwiązano zdarzenie wpływające negatywnie na dostępność."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Rozwiązano zdarzenie wpływające negatywnie na wydajność."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Zmieniono poziom istotności z „poważnego” na „mniej istotne” w odniesieniu do zdarzenia wpływającego na dostępność."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Zmieniono poziom istotności z „poważnego” na „mniej istotne” w odniesieniu do zdarzenia wpływającego na wydajność."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Zmieniono poziom istotności z „mniej istotnego” na „poważne” w odniesieniu do zdarzenia wpływającego na dostępność."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Zmieniono poziom istotności z „poważnego” na „mniej istotne” w odniesieniu do zdarzenia wpływającego na wydajność."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Zmieniono poziom istotności z „mniej istotnego” na „poważne” w odniesieniu do zdarzenia wpływającego na dostępność."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Obniżono poziom istotności zdarzenia wpływającego negatywnie na wydajność. Nie będą już publikowane aktualizacje tego zdarzenia."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Zmieniono poziom istotności z „marginalnego” na „poważne” w odniesieniu do zdarzenia wpływającego na dostępność."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Zmieniono poziom istotności z „marginalnego” na „mniej istotne” w odniesieniu do zdarzenia wpływającego na wydajność."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Obniżono poziom istotności tego zdarzenia — nie będą już publikowane dotyczące go aktualizacje."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Wskazane wcześniej zdarzenie zostało uznane za nieistotne i zamknięto je."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Wskazane wcześniej zdarzenie zostało uznane za nieistotne i zamknięto je."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Wskazane wcześniej zdarzenie zostało uznane za nieistotne i zamknięto je."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Raport dotyczący zdarzenia wpływającego na dostępność został ponownie otwarty."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Raport dotyczący zdarzenia wpływającego na wydajność został ponownie otwarty."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Zmieniono datę rozpoczęcia zdarzenia wpływającego na dostępność."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Zmieniono datę rozpoczęcia zdarzenia wpływającego na wydajność."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Zmieniono datę rozpoczęcia zdarzenia wpływającego na dostępność."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Zmieniono datę rozpoczęcia zdarzenia wpływającego na wydajność."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Zmieniono datę zakończenia zdarzenia wpływającego na dostępność."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Zmieniono datę zakończenia zdarzenia wpływającego na wydajność"},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Wskazane wcześniej zdarzenie zostało uznane za nieistotne i zamknięto je."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Obniżono poziom istotności zdarzenia wpływającego negatywnie na wydajność. Nie będą już publikowane aktualizacje tego zdarzenia."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Obniżono poziom istotności zdarzenia wpływającego negatywnie na wydajność. Nie będą już publikowane aktualizacje tego zdarzenia."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Stwierdzono, że to zdarzenie ma istotny wpływ. Trwa analiza zdarzenia wpływającego negatywnie na wydajność."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Stwierdzono, że to zdarzenie ma istotny wpływ. Trwa analiza zdarzenia wpływającego negatywnie na dostępność."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Zmieniono usługi, których dotyczy to zdarzenie wpływające na dostępność"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Zmieniono usługi, których dotyczy to zdarzenie wpływające na wydajność."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Zmieniono usługi, których dotyczy to zdarzenie."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Zakończono analizę przyczyny. Jest teraz dostępne oświadczenie klienta (CFS). Raport można wyświetlić tutaj."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Otwarto potencjalne zdarzenie"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Otwarto poważne zdarzenie"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Otwarto mniej istotne zdarzenie"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Zamknięto poważne zdarzenie"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Zamknięto mniej istotne zdarzenie"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Zamknięto mniej istotne zdarzenie"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Uaktualniono mniej istotne zdarzenie"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Uaktualniono mniej istotne zdarzenie"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Uaktualniono poważne zdarzenie"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Zamknięto potencjalne zdarzenie"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Odrzucono potencjalne zdarzenie"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Odrzucono zdarzenie o statusie „poważny”"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Odrzucono zdarzenie o statusie „mniej is"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Ponownie otwarto poważne zdarzenie"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Ponownie otwarto mniej istotne zdarzenie"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Uaktualniono poważne zdarzenie"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Uaktualniono mniej istotne zdarzenie"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Uaktualniono poważne zdarzenie"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Uaktualniono mniej istotne zdarzenie"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Uaktualniono zamknięte zdarzenie"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Nieistotne zdarzenie zostało odrzucone"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Drobne zdarzenie zostało zamknięte"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Duże zdarzenie zostało zamknięte"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Otwarto mniej istotne zdarzenie"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Otwarto poważne zdarzenie"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Uaktualniono poważne zdarzenie"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Uaktualniono mniej istotne zdarzenie"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Uaktualniono potencjalne zdarzenie"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Przeprowadzono analizę zamkniętego probl"}},"pt":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Nossos sistemas de monitoramento alertaram para um problema em potencial."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Estamos investigando um problema de disponibilidade."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Estamos investigando um problema de desempenho."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Resolvemos o problema de disponibilidade."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Resolvemos o problema de disponibilidade."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Resolvemos o problema de desempenho."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Alteramos a severidade do problema de disponibilidade de alta para baixa."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Alteramos a severidade do problema de desempenho de alta para baixa."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Alteramos a severidade do problema de disponibilidade de baixa para alta."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Alteramos a severidade do problema de desempenho de alta para baixa."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Alteramos a severidade do problema de disponibilidade de baixa para alta."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Reduzimos a severidade do problema de desempenho e não publicaremos mais atualizações."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Alteramos a severidade do problema de disponibilidade de trivial para alta."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Alteramos a severidade do problema de desempenho de trivial para baixa."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Reduzimos a severidade desse problema e não publicaremos mais atualizações."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"O problema indicado anteriormente foi considerado sem impacto e foi encerrado."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"O problema indicado anteriormente foi considerado sem impacto e foi encerrado."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"O problema indicado anteriormente foi considerado sem impacto e foi encerrado."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Reabrimos nosso relatório sobre o problema de disponibilidade."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Reabrimos nosso relatório sobre o problema de desempenho."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Alteramos a data de início do impacto do problema de disponibilidade."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Alteramos a data de início do impacto do problema de desempenho."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Alteramos a data de início do impacto do problema de disponibilidade."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Alteramos a data de início do impacto do problema de desempenho."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Alteramos a data de término do impacto do problema de disponibilidade."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Alteramos a data de término do impacto do problema de desempenho."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"O problema indicado anteriormente foi considerado sem impacto e foi encerrado."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Reduzimos a severidade do problema de desempenho e não publicaremos mais atualizações."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Reduzimos a severidade do problema de desempenho e não publicaremos mais atualizações."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Este problema foi considerado de alto impacto. Estamos investigando um problema de desempenho."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Este problema foi considerado de alto impacto. Estamos investigando um problema de disponibilidade."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Alteramos os serviços afetados pelo problema de disponibilidade"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Alteramos os serviços afetados pelo problema de desempenho."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Alteramos os serviços afetados por este problema."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"A análise da causa raiz foi concluída e a declaração do cliente (Customer Facing Statements, CFS) agora está disponível. Você pode revisar o relatório aqui."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Abrimos um problema em potencial"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Abrimos um problema grave"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Abrimos um problema pequeno"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Fechamos um problema grave"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Fechamos um problema pequeno"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Fechamos um problema pequeno"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Atualizamos um problema pequeno"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Atualizamos um problema pequeno"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Atualizamos um problema grave"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Atualizamos um problema encerrado"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Atualizamos um 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доступностью."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Мы изучаем проблему с производительностью."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Мы решили проблему с доступностью."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Мы решили проблему с доступностью."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Мы решили проблему с производительностью."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Мы изменили степень серьезности проблемы с доступностью с серьезной на незначительную."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Мы изменили степень серьезности проблемы с производительностью с серьезной на незначительную."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Мы изменили степень серьезности проблемы с доступностью с незначительной на серьезную."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Мы изменили степень серьезности проблемы с производительностью с серьезной на незначительную."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Мы изменили степень серьезности проблемы с доступностью с незначительной на серьезную."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Нам удалось понизить уровень серьезности проблемы, влияющей на производительность. Новости по этому событию больше не будут публиковаться."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Мы изменили степень серьезности проблемы с доступностью с тривиальной на серьезную."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Мы изменили степень серьезности проблемы с производительностью с тривиальной на незначительную."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Нам удалось понизить уровень серьезности этой проблемы. Новости по этому событию больше не будут публиковаться."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Ранее установленная проблема признана незначительной, и вопрос закрыт."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Ранее установленная проблема признана незначительной, и вопрос закрыт."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Ранее установленная проблема признана незначительной, и вопрос закрыт."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Мы повторно открыли отчет о проблеме с доступностью."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Мы повторно открыли отчет о проблеме с производительностью."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Мы изменили дату начала воздействия для проблемы с доступностью."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Мы изменили дату начала воздействия для проблемы с производительностью."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Мы изменили дату начала воздействия для проблемы с доступностью."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Мы изменили дату начала воздействия для проблемы с производительностью."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Мы изменили дату окончания воздействия для проблемы с доступностью."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Мы изменили дату окончания воздействия для проблемы с производительностью."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Ранее установленная проблема признана незначительной, и вопрос закрыт."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Нам удалось понизить уровень серьезности проблемы, влияющей на производительность. Новости по этому событию больше не будут публиковаться."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Нам удалось понизить уровень серьезности проблемы, влияющей на производительность. Новости по этому событию больше не будут публиковаться."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Эта проблема была определена как серьезная. Мы изучаем проблему с производительностью."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Эта проблема была определена как серьезная. Мы изучаем проблему с доступностью."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Мы изменили список затронутых служб по проблеме с доступностью"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Мы изменили список затронутых служб по проблеме с производительностью."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Мы изменили список затронутых служб по этой проблеме."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Анализ первопричин завершен. Теперь доступно Заявление для пользователей (CFS). Вы можете ознакомиться с отчетом здесь."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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пр"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Мы закрыли потенциальную проблему"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Мы пропустили потенциальную проблему"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Мы отклонили заявку по серьезной проблем"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Мы отклонили заявку по незначительной пр"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Повторно обнаружена серьезная проблема"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Мы повторно обнаружили незначительную пр"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Мы обновили серьезную проблему"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Мы обновили статус заявки по незначитель"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Мы обновили статус заявки по серьезной п"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Мы обновили статус заявки по незначитель"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Мы обновили статус заявки по закрытой пр"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Мы отклонили незначительную проблему"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Мы закрыли несущественную проблему"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Мы закрыли существенную проблему"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Обнаружена незначительная проблема"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Мы открыли серьезную проблему"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Мы обновили серьезную проблему"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Мы обновили статус заявки по незначитель"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Мы обновили потенциальную проблему"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Мы проверили и закрыли проблему"}},"sv":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"Våra övervakningssystem har varnat för ett potentiellt problem."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Vi undersöker ett tillgänglighetsproblem."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Vi undersöker ett prestandaproblem."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Vi har löst tillgänglighetsproblemet."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Vi har löst tillgänglighetsproblemet."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Vi har löst prestandaproblemet."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Vi har ändrat allvarlighetsgraden från större till mindre för tillgänglighetsproblemet."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Vi har ändrat allvarlighetsgraden från större till mindre för prestandaproblemet."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Vi har ändrat allvarlighetsgraden från mindre till större för tillgänglighetsproblemet."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Vi har ändrat allvarlighetsgraden från större till mindre för prestandaproblemet."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Vi har ändrat allvarlighetsgraden från mindre till större för tillgänglighetsproblemet."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Vi har sänkt allvarlighetsgraden för prestandaproblemet och kommer inte längre att publicera uppdateringar."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Vi har ändrat allvarlighetsgraden från obetydligt till större för tillgänglighetsproblemet."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Vi har ändrat allvarlighetsgraden från obetydligt till mindre för prestandaproblemet."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Vi har sänkt allvarlighetsgraden för det här problemet och kommer inte längre att publicera uppdateringar."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Det tidigare angivna problemet har bedömts inte ha någon inverkan och har avslutats."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Det tidigare angivna problemet har bedömts inte ha någon inverkan och har avslutats."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Det tidigare angivna problemet har bedömts inte ha någon inverkan och har avslutats."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Vi har öppnat rapporten om tillgänglighetsproblemet på nytt."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Vi har öppnat rapporten om prestandaproblemet på nytt."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Vi har ändrat startdatumet för påverkan för åtkomstproblemet."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Vi har ändrat startdatumet för påverkan för prestandaproblemet."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Vi har ändrat startdatumet för påverkan för åtkomstproblemet."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Vi har ändrat startdatumet för påverkan för prestandaproblemet."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Vi har ändrat slutdatumet för påverkan för åtkomstproblemet."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Vi har ändrat slutdatumet för påverkan för prestandaproblemet."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Daha önce belirtilen sorunun etkisiz olduğu belirlendi ve sorun kapatıldı."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Vi har sänkt allvarlighetsgraden för prestandaproblemet och kommer inte att publicera några fler uppdateringar."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Vi har sänkt allvarlighetsgraden för prestandaproblemet och kommer inte att publicera några fler uppdateringar."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Det här problemet bedöms vara viktigt. Vi undersöker ett prestandaproblem."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Det här problemet bedöms vara viktigt. Vi undersöker ett tillgänglighetsproblem."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Vi har ändrat tjänsterna som påverkades av tillgänglighetsärendet"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Vi har ändrat tjänsterna som påverkades av prestandaärendet."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Vi har ändrat tjänsterna som påverkades av detta ärende."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Rotorsaksanalysen har slutförts och kundutlåtandet är nu tillgängligt. Du kan läsa rapporten här."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"title.CM0001001":{"token":"title.CM0001001","textMessage":"Vi har öppnat ett potentiellt ärende"},"title.CM0001002":{"token":"title.CM0001002","textMessage":"Vi har öppnat ett större problem"},"title.CM0001005":{"token":"title.CM0001005","textMessage":"Vi har öppnat ett mindre problem"},"title.CM0001008":{"token":"title.CM0001008","textMessage":"Vi har stängt ett större problem"},"title.CM0001010":{"token":"title.CM0001010","textMessage":"Vi har stängt ett mindre problem"},"title.CM0001011":{"token":"title.CM0001011","textMessage":"Vi har stängt ett mindre problem"},"title.CM0001016":{"token":"title.CM0001016","textMessage":"Vi har uppdaterat ett mindre problem"},"title.CM0001017":{"token":"title.CM0001017","textMessage":"Vi har uppdaterat ett mindre problem"},"title.CM0001018":{"token":"title.CM0001018","textMessage":"Vi har uppdaterat ett större problem"},"title.CM0001025":{"token":"title.CM0001025","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001026":{"token":"title.CM0001026","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001029":{"token":"title.CM0001029","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001030":{"token":"title.CM0001030","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001033":{"token":"title.CM0001033","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001066":{"token":"title.CM0001066","textMessage":"Vi har avslutat ett potentiellt problem"},"title.CM0001067":{"token":"title.CM0001067","textMessage":"Vi har avvisat ett potentiellt problem"},"title.CM0001068":{"token":"title.CM0001068","textMessage":"Vi har avvisat ett större problem"},"title.CM0001069":{"token":"title.CM0001069","textMessage":"Vi har avvisat ett mindre problem"},"title.CM0001072":{"token":"title.CM0001072","textMessage":"Vi har öppnat ett större problem igen"},"title.CM0001075":{"token":"title.CM0001075","textMessage":"Vi har öppnat ett mindre problem igen"},"title.CM0001079":{"token":"title.CM0001079","textMessage":"Vi har uppdaterat ett större problem"},"title.CM0001082":{"token":"title.CM0001082","textMessage":"Vi har uppdaterat ett mindre problem"},"title.CM0001085":{"token":"title.CM0001085","textMessage":"Vi har uppdaterat ett avslutat problem"},"title.CM0001086":{"token":"title.CM0001086","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001089":{"token":"title.CM0001089","textMessage":"Vi har uppdaterat ett större problem"},"title.CM0001092":{"token":"title.CM0001092","textMessage":"Vi har uppdaterat ett mindre problem"},"title.CM0001097":{"token":"title.CM0001097","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001098":{"token":"title.CM0001098","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001099":{"token":"title.CM0001099","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0001100":{"token":"title.CM0001100","textMessage":"Vi har uppdaterat ett stängt problem"},"title.CM0002905":{"token":"title.CM0002905","textMessage":"Önemsiz bir sorunu iptal ettik"},"title.CM0002907":{"token":"title.CM0002907","textMessage":"Vi har stängt ett litet problem"},"title.CM0002909":{"token":"title.CM0002909","textMessage":"Vi har stängt ett stort problem"},"title.CM0003020":{"token":"title.CM0003020","textMessage":"Vi har öppnat ett mindre problem"},"title.CM0003039":{"token":"title.CM0003039","textMessage":"Vi har öppnat ett större problem"},"title.CM0003155":{"token":"title.CM0003155","textMessage":"Vi har uppdaterat ett större problem"},"title.CM0003160":{"token":"title.CM0003160","textMessage":"Vi har uppdaterat ett mindre problem"},"title.CM0003163":{"token":"title.CM0003163","textMessage":"Vi har uppdaterat ett potentiellt proble"},"title.CM0004476":{"token":"title.CM0004476","textMessage":"Vi har granskat ett stängt ärende"}},"tr":{"message.CM0001001":{"token":"message.CM0001001","textMessage":"İzleme sistemlerimiz bir potansiyel sorun bildirdi."},"message.CM0001002":{"token":"message.CM0001002","textMessage":"Kullanılabilirlik sorununu araştırıyoruz."},"message.CM0001005":{"token":"message.CM0001005","textMessage":"Performans sorununu araştırıyoruz."},"message.CM0001008":{"token":"message.CM0001008","textMessage":"Kullanılabilirlik sorununu çözümledik."},"message.CM0001010":{"token":"message.CM0001010","textMessage":"Kullanılabilirlik sorununu çözümledik."},"message.CM0001011":{"token":"message.CM0001011","textMessage":"Performans sorununu çözümledik."},"message.CM0001016":{"token":"message.CM0001016","textMessage":"Kullanılabilirlik sorununun önem derecesini majör yerine minör olarak değiştirdik."},"message.CM0001017":{"token":"message.CM0001017","textMessage":"Performans sorununun önem derecesini majör yerine minör olarak değiştirdik."},"message.CM0001018":{"token":"message.CM0001018","textMessage":"Kullanılabilirlik sorununun önem derecesini minör yerine majör olarak değiştirdik."},"message.CM0001025":{"token":"message.CM0001025","textMessage":"Performans sorununun önem derecesini majör yerine minör olarak değiştirdik."},"message.CM0001026":{"token":"message.CM0001026","textMessage":"Kullanılabilirlik sorununun önem derecesini minör yerine majör olarak değiştirdik."},"message.CM0001029":{"token":"message.CM0001029","textMessage":"Performans sorununun önem derecesini azalttık ve bundan sonra ilgili güncellemeleri yayımlamayacağız."},"message.CM0001030":{"token":"message.CM0001030","textMessage":"Kullanılabilirlik sorununun önem derecesini önemsiz yerine majör olarak değiştirdik."},"message.CM0001033":{"token":"message.CM0001033","textMessage":"Performans sorununun önem derecesini önemsiz yerine minör olarak değiştirdik."},"message.CM0001066":{"token":"message.CM0001066","textMessage":"Bu sorunun önem derecesini azalttık ve bundan sonra ilgili güncellemeleri yayımlamayacağız."},"message.CM0001067":{"token":"message.CM0001067","textMessage":"Daha önce belirtilen sorunun etkisiz olduğu belirlendi ve sorun kapatıldı."},"message.CM0001068":{"token":"message.CM0001068","textMessage":"Daha önce belirtilen sorunun etkisiz olduğu belirlendi ve sorun kapatıldı."},"message.CM0001069":{"token":"message.CM0001069","textMessage":"Daha önce belirtilen sorunun etkisiz olduğu belirlendi ve sorun kapatıldı."},"message.CM0001072":{"token":"message.CM0001072","textMessage":"Kullanılabilirlik sorunu hakkındaki raporumuzu yeniden açtık."},"message.CM0001075":{"token":"message.CM0001075","textMessage":"Performans sorunu hakkındaki raporumuzu yeniden açtık."},"message.CM0001089":{"token":"message.CM0001089","textMessage":"Kullanılabilirlik sorununun etki başlangıç tarihini değiştirdik."},"message.CM0001092":{"token":"message.CM0001092","textMessage":"Performans sorununun etki başlangıç tarihini değiştirdik."},"message.CM0001097":{"token":"message.CM0001097","textMessage":"Kullanılabilirlik sorununun etki başlangıç tarihini değiştirdik."},"message.CM0001098":{"token":"message.CM0001098","textMessage":"Performans sorununun etki başlangıç tarihini değiştirdik."},"message.CM0001099":{"token":"message.CM0001099","textMessage":"Kullanılabilirlik sorununun etki bitiş tarihini değiştirdik."},"message.CM0001100":{"token":"message.CM0001100","textMessage":"Performans sorununun etki bitiş tarihini değiştirdik."},"message.CM0002905":{"token":"message.CM0002905","textMessage":"Det tidigare angivna problemet har bedömts inte ha någon inverkan och har avslutats."},"message.CM0002907":{"token":"message.CM0002907","textMessage":"Performans sorununun önem derecesini azalttık ve bundan sonra ilgili güncellemeleri yayımlamayacağız."},"message.CM0002909":{"token":"message.CM0002909","textMessage":"Performans sorununun önem derecesini azalttık ve bundan sonra ilgili güncellemeleri yayımlamayacağız."},"message.CM0003020":{"token":"message.CM0003020","textMessage":"Bu sorunun etkili olduğu tespit edildi. Performans sorununu araştırıyoruz."},"message.CM0003039":{"token":"message.CM0003039","textMessage":"Bu sorunun etkili olduğu tespit edildi. Kullanılabilirlik sorununu araştırıyoruz."},"message.CM0003155":{"token":"message.CM0003155","textMessage":"Kullanılabilirlik sorunu için Etkilenen hizmetleri değiştirdik"},"message.CM0003160":{"token":"message.CM0003160","textMessage":"Performans sorunu için Etkilenen hizmetleri değiştirdik."},"message.CM0003163":{"token":"message.CM0003163","textMessage":"Bu sorun için Etkilenen hizmetleri değiştirdik."},"message.CM0004476":{"token":"message.CM0004476","textMessage":"Kök neden analizi tamamlandı ve Müşteri Beyanı (MBE) artık mevcut. Raporu buradan inceleyebilirsiniz."},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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(CFS) 现在可用。您可以在这里查看报告。"},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
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- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094184":{"token":"message.COM0094184","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may be unable to load Workspace or access its functionality. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094195":{"token":"message.COM0094195","textMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.Resolution summary: This issue has been resolved. Adobe Engineering identified a network connectivity issue and updated the affected network configuration to restore service availability. Following this change, service functionality was restored, and the observed errors returned to expected levels.Customer impact: Customers may have been unable to load Workspace or access its functionality during the impacted timeframe.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers in the Great Britain region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support via the Support portal in Admin Console or Experience League for further assistance
A subset of Adobe Commerce customers in the Americas region may be unable to access their Commerce instances or may be receiving error messages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Commerce Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094529":{"token":"message.COM0094529","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may be experiencing errors or an inability to access some reporting capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support.
"},"message.COM0094534":{"token":"message.COM0094534","textMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Customer Journey Analytics customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced errors or an inability to access some reporting capabilities.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing processing delays. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available.
If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094637":{"token":"message.COM0094637","textMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.Resolution summary: This issue has been resolved, and all systems are fully operational. The team implemented mitigation measures that reduced the processing delay and restored the service to expected levels.Customer impact: Customers may have experienced delays in journey processing and associated actions. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA region may have experienced a service degradation resulting in delays to journey experiences and associated actions.
Adobe Workfront customers in the Americas region may be experiencing issues with proof creation, in which documents remain stalled in the generating state. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094676":{"token":"message.COM0094676","textMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is actively applying remediation actions and validating performance.Customer impact: Customers may be experiencing issues with proof creation, in which documents remain stalled in the generating state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Workfront customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Workfront Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094677":{"token":"message.COM0094677","textMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reinitialized the services responsible for completing proof generation to resolve the issue.Customer impact: Customers may have experienced issues with proof creation, in which documents remained stalled in the generating state.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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(CFS) 現已提供。您可以在這裡檢閱報告。"},"message.COM0088207":{"token":"message.COM0088207","textMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"Adobe Experience Manager as a Cloud Service (AEMaaCS) customers globally may be experiencing issues with the Page Editor, impacting content authoring and editing capabilities. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0088215":{"token":"message.COM0088215","textMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers globally may have experienced issues with the Page Editor, impacting content authoring and editing capabilities. If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Manager as a Cloud customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact AEM Support through the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088513":{"token":"message.COM0088513","textMessage":"A subset of Adobe Campaign customers in the Americas region may be experiencing issues with email delivery. We are actively investigating this issue and will provide updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Campaign customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
Adobe Marketo customers in the Americas region may be experiencing a service disruption.
What has changed: The Adobe engineering teams have identified the issue casing the delays in email delivery and are actively working to restore it to function as expected.
Customer impact: Some customers may continue to experience delays in email delivery while service restoration is in progress.
We will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers in the Americas region may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088596":{"token":"message.COM0088596","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes and initial validation indicates that new data is no longer being affected. The investigation remains ongoing as teams work to confirm the full customer impact and complete remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088652":{"token":"message.COM0088652","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has deployed mitigating changes, and initial validation indicates that new data is no longer being affected. Investigation is still ongoing as teams work to analyze logs and confirm remediation activities.
- Customer impact: Customers may be experiencing incorrectly displayed characters on certain records, such as names or other text fields containing accented characters.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0088922":{"token":"message.COM0088922","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088923":{"token":"message.COM0088923","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088924":{"token":"message.COM0088924","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Adobe Engineering teams continue to monitor the environment and verify that previously queued jobs are being successfully processed and that service stability has been restored.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088936":{"token":"message.COM0088936","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088937":{"token":"message.COM0088937","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088938":{"token":"message.COM0088938","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: Mitigation actions have been implemented and processing has partially recovered; however, a subset of jobs remains impacted. The team is focused on identifying the specific cause of the delayed processing and implementing a permanent resolution.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. While the service remained within its defined service level objectives, some customers may have observed delayed downstream activities that depend on the completion of these segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088957":{"token":"message.COM0088957","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088958":{"token":"message.COM0088958","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088959":{"token":"message.COM0088959","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads. - Customer impact: Customers may be experiencing delays in the processing of segmentation jobs. We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented mitigation measures that has restored processing for previously delayed workloads, and queued jobs are actively being processed. We continue to monitor recovery and investigate the underlying cause while validating successful completion of impacted workloads.
- Customer impact: Customers may be experiencing delays in the processing of segmentation jobs.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support.
"},"message.COM0088981":{"token":"message.COM0088981","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0088983":{"token":"message.COM0088983","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delays in the processing of segmentation jobs.
If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089111":{"token":"message.COM0089111","textMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089116":{"token":"message.COM0089116","textMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.What has changed: The Adobe engineering team has identified and mitigated an issue affecting campaign-related workflows for a subset of customers. Teams are continuing to monitor service health and apply additional capacity improvements.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may have experienced a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089122":{"token":"message.COM0089122","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Adobe engineering teams mitigated the issue by disabling a recently enabled campaign validation capability that was contributing to service instability. Teams also applied additional capacity improvements to support continued service stability.Customer impact: Customers may have experienced errors or delays when using campaign-related workflows, including campaign retrieval, attribute retrieval, workflows, publishing operations, and live-list related functions.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089124":{"token":"message.COM0089124","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
- What has changed: Adobe engineering teams are working to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.
- Customer impact: Customers may experience Proof generation delays and failures, with proofs remaining stuck in a loading or generating state, timing out, or failing to open. Image files, PDFs, and web captures are now processing again, but slowly. MS Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089151":{"token":"message.COM0089151","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089154":{"token":"message.COM0089154","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. A change has been made to unblock some file types.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089166":{"token":"message.COM0089166","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service disruption.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089175":{"token":"message.COM0089175","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing. Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. ","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089181":{"token":"message.COM0089181","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"
A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089183":{"token":"message.COM0089183","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089237":{"token":"message.COM0089237","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures and are observing signs of service stabilization. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support at https://experienceleague.adobe.com/support.
"},"message.COM0089238":{"token":"message.COM0089238","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team continues to implement mitigation measures. Investigation and monitoring efforts remain ongoing.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089253":{"token":"message.COM0089253","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The Adobe engineering teams continue to implement mitigation measures and are seeing improvements in processing for certain file types. Investigation and monitoring efforts remain ongoing as work continues to restore full functionality across all proof generation services.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089255":{"token":"message.COM0089255","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering teams have made progress with mitigation efforts and continue to closely monitor service performance. Investigation remains ongoing as teams work toward full resolution.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089256":{"token":"message.COM0089256","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team continues to implement mitigation measures and is observing signs of service stabilisation. Investigation and monitoring efforts remain ongoing as the team works to fully restore affected functionality.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089258":{"token":"message.COM0089258","textMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.","htmlMessage":"A subset of Adobe Experience Manager customers may experience degraded performance when using Dynamic Media Authoring functionality. We are actively investigating this issue and will provide an update within one hour, or sooner if additional information becomes available. If you have any questions, please contact AEM Support.
"},"message.COM0089293":{"token":"message.COM0089293","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may experience Proof generation delays and failures, in which proofs remain stuck in a loading or generating state, time out, or fail to open. Image files, PDFs, and web captures are now processing again, but more slowly than expected. Microsoft Office file types are still not processing.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
"},"message.COM0089294":{"token":"message.COM0089294","textMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service customers globally may be experiencing a service degradation.
- What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
- Customer impact: Customers may be experiencing errors, failures, or accessibility issues when using the Smart Crop and PDF related features.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0089295":{"token":"message.COM0089295","textMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing a service degradation.
What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.
Customer impact: Customers may be unable to generate new product and visual embeddings, causing product recommendations to rely on outdated information and potentially not reflect recent product updates.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Commerce Support via Adobe Experience League Support.
"},"message.COM0089304":{"token":"message.COM0089304","textMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.What has changed: The issue has been identified, remediation actions are underway, and teams are actively monitoring recovery to ensure full-service restoration and stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Manager customers may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console.
"},"message.COM0089345":{"token":"message.COM0089345","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089346":{"token":"message.COM0089346","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089347":{"token":"message.COM0089347","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089348":{"token":"message.COM0089348","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089352":{"token":"message.COM0089352","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089353":{"token":"message.COM0089353","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089354":{"token":"message.COM0089354","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089355":{"token":"message.COM0089355","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089356":{"token":"message.COM0089356","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089357":{"token":"message.COM0089357","textMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.","htmlMessage":"A subset of Adobe Experience Cloud customers globally may experience difficulties signing in and authenticating across multiple Adobe services due to an issue affecting Identity Management Service (IMS). We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via Adobe Experience League Support.
"},"message.COM0089397":{"token":"message.COM0089397","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.- Customer impact: Customers may have experienced proof generation delays and failures, with proofs remaining in a loading or generating state, timing out, or failing to open. While image files, PDFs, and web captures were processing at a slower-than-expected rate during the incident, Microsoft Office file types were unavailable for processing until service restoration was completed.If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089402":{"token":"message.COM0089402","textMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are operational. Engineering teams identified the issue, implemented remediation measures, and monitored service recovery to restore proof processing functionality and ensure platform stability.Customer impact: Customers may experience degraded performance when using Dynamic Media Authoring features, including slower response times and delays while performing authoring-related activities.If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEM Support at Adobe Experience League Support for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0089881":{"token":"message.COM0089881","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089884":{"token":"message.COM0089884","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. What has changed: Our engineering team is still investigating the cause of the issue.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
What has changed: Our engineering team is still investigating the cause of the issue.
Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may experience delays in receiving Direct Mail output files after campaign completion.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0089895":{"token":"message.COM0089895","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation. Resolution summary: This issue has been resolved, and all systems are fully operational. Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion. If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may have experienced a service degradation.
Resolution summary: This issue has been resolved, and all systems are fully operational.
Customer impact: A subset of AJO customers in the Americas region may have experienced delays in receiving Direct Mail output files after campaign completion.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0089909":{"token":"message.COM0089909","textMessage":"Adobe Marketo Engage customers in the San Jose region may be experiencing login issues. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the San Jose region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of this update.
"},"message.COM0090012":{"token":"message.COM0090012","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090015":{"token":"message.COM0090015","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team stopped an infrastructure decommissioning job that had removed connector hosts still in use and cleared the resulting cached connections.Customer impact: A subset of customers hosted on affected San Jose pods experienced login failures and were unable to access the Marketo Engage user interface (UI) or designer.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090035":{"token":"message.COM0090035","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be receiving HTTP '500' errors, session-expired messages, or unexpected logouts. We are actively investigating the issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0090038":{"token":"message.COM0090038","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the traffic-routing change responsible for the issue and validated that customer access and session behavior returned to normal across the affected environment.Customer impact: A subset of customers hosted on affected San Jose pods experienced HTTP 500 errors, session-expired messages, and unexpected logouts.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090086":{"token":"message.COM0090086","textMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be unable to export object details and custom form data from project, task, and issue detail pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090088":{"token":"message.COM0090088","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team corrected a configuration issue affecting a frontend application component and confirmed export functionality was restored.Customer impact: A subset of customers were unable to export project, task, and issue details, including custom form data.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090261":{"token":"message.COM0090261","textMessage":"A subset of Adobe Marketo Engage customers may be unable to log in to the application and may experience errors when using certain services and APIs. We are actively investigating this issue and working to restore normal functionality as quickly as possible. We will provide updates within one hour or sooner if new information becomes available. If you have any questions, please contact Adobe Support through the Adobe Marketo Engage Support Portal.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo EngageSupport via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090279":{"token":"message.COM0090279","textMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing issues accessing proofing functionality and may encounter an unexpected document experience within Workfront projects. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support through the Support Portal in Admin Console.
"},"message.COM0090281":{"token":"message.COM0090281","textMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.What has changed: The Adobe engineering team has identified the issue and is actively executing mitigation efforts while validating service recovery across affected environments.Customer impact: Customers may be experiencing issues accessing proofing functionality and may encounter unexpected document experience within Workfront projects.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may have experienced a service disruption.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090298":{"token":"message.COM0090298","textMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Workfront customers globally may experience issues with document management and proofing functionality, including the inability to create or access proofs within Workfront projects. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090299":{"token":"message.COM0090299","textMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.What has changed: Remediation efforts have been implemented to restore affected functionality, and validation activities are ongoing. Efforts continue to address remaining customer-specific issues and confirm expected service operation.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behaviour when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090309":{"token":"message.COM0090309","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.What has changed: The Adobe engineering team has restored the primary functionality affected and continues to address a limited number of customer-specific impacts. Validation efforts are ongoing to confirm proofing functionality and document workflows are operating as expected for affected customers.Customer impact: Customers may be unable to create or access proofs within Workfront projects and may experience unexpected behavior when working with documents, projects, or portfolios.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
"},"message.COM0090312":{"token":"message.COM0090312","textMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.Resolution Summary: The Adobe engineering team restored affected functionality and validated recovery across impacted customer environments. Proofing functionality and document workflows have returned to operation for affected customers. Actions were completed to address customer-specific impacts identified during the incident, and service recovery was verified across affected customer environments.Customer Impact: Customers globally may have experienced issues accessing proofing functionality and encountered unexpected document experience within Workfront projects.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Workfront customers globally may be experiencing service disruption.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090428":{"token":"message.COM0090428","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be observing delayed workflows and event processing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090440":{"token":"message.COM0090440","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and has deployed a possible fix.
- Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing their emails stalled in a pending state.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090447":{"token":"message.COM0090447","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
What has changed: The Adobe engineering team has deployed a fix and the backlog of lead activity is currently clearing out.
Customer Impact: A subset of Adobe Marketo Engage customers in the Ashburn data center may be observing the recording of their email events being delayed (Sent, Delivered, etc.) and there may be a delay in logging other lead activity.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090458":{"token":"message.COM0090458","textMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer customers may be experiencing delays in journey processing or execution. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0090468":{"token":"message.COM0090468","textMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.Resolution Summary: The Adobe engineering team identified and addressed a service issue that was causing delays in event processing and journey execution. Following corrective actions, services were successfully restored, processing resumed as expected, and additional monitoring confirmed service stability. All affected services are now operating normally.Customer impact: A subset of Adobe Journey Optimizer customers in the Americas region may have experienced delays in journey processing or execution.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the Americas region may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance.
"},"message.COM0090491":{"token":"message.COM0090491","textMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be unable to access their Marketo Engage instances and may experience errors when using the service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available If you have any questions, please contact Adobe Marketo Engage Support via the Adobe Admin Console.
"},"message.COM0090494":{"token":"message.COM0090494","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.What has changed: Mitigation efforts are ongoing, and service performance has improved. We continue to monitor the situation while validating full recovery.Customer impact: Customers in the Americas region may experience delays in segmentation data updates, and recent changes may take longer than expected to be reflected.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console.
"},"message.COM0090497":{"token":"message.COM0090497","textMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.Resolution Summary: The Adobe engineering team identified and addressed a service issue affecting Adobe Marketo Engage. Recovery actions were completed, and validation confirmed that affected functionality was restored and services had returned to expected operation.Customer impact: Customers globally may have been unable to log in to the application and experienced errors when using certain services and API.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090506":{"token":"message.COM0090506","textMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.Resolution summary: This issue was resolved, and all systems became fully operational. The affected service returned to expected performance, and processing normalized following mitigation efforts.Customer impact: Customers in the Americas region experienced delays in segmentation data updates, which may have caused recent changes to take longer than expected to be reflected.If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform customers in the Americas region may have experienced a service degradation.
If you were still experiencing symptoms, please contact Adobe Experience Platform Support via the Support Portal in Admin Console for further assistance. The information on this page reflected our understanding of the incident and impact at the time of the update.
"},"message.COM0090577":{"token":"message.COM0090577","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing an issue in which '404' error messages are returned upon attempts to access Landing Pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090583":{"token":"message.COM0090583","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is configuring a fix to mitigate impact.
- Customer Impact: A subset of Adobe Marketo Engage customers may be encountering ‘404’ errors when attempting to access landing pages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090586":{"token":"message.COM0090586","textMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages. If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have encountered ‘404’ errors when attempting to access landing pages.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090599":{"token":"message.COM0090599","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may be encountering ‘404’ errors when attempting to access landing pages. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via Experience League or the Admin Console.
"},"message.COM0090602":{"token":"message.COM0090602","textMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pagesIf you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn, London, and San Jose data centers may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Marketo Engage customers may have been encountering ‘404’ errors when attempting to access landing pages
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via Experience League or the Admin Console. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090666":{"token":"message.COM0090666","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090667":{"token":"message.COM0090667","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090668":{"token":"message.COM0090668","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be encountering failed jobs or missing fields. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090670":{"token":"message.COM0090670","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090671":{"token":"message.COM0090671","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090672":{"token":"message.COM0090672","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. - What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
- What has changed: The Adobe engineering team is engaging the necessary resources to investigate the issue and determine a path to mitigation.
- Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090674":{"token":"message.COM0090674","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090675":{"token":"message.COM0090675","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of RTCDP customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0090676":{"token":"message.COM0090676","textMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation. What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
What has changed: The Adobe engineering team has identified a possible fix and is working to deploy the necessary configuration.
Customer Impact: A subset of AJO customers globally may be encountering failed jobs or missing fields.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0090688":{"token":"message.COM0090688","textMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. An update was deployed to address the issue and restore services.Customer impact: A subset of customers in the Americas region may have been unable to load documents on the Workfront Project Documents page.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Workfront customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
"},"message.COM0090699":{"token":"message.COM0090699","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact AJO Support through the Admin Console or Experience League.
"},"message.COM0090700":{"token":"message.COM0090700","textMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact Adobe Platform Core Services through the Admin Console or Experience League.
"},"message.COM0090701":{"token":"message.COM0090701","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams continue to investigate the issue and are actively working to mitigate customer impact. Recovery efforts remain ongoing, and teams are closely monitoring service stability.Customer Impact: Customers globally may continue to experience failed jobs or missing fields within affected workflows.We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers globally may be experiencing a service degradation.
We will provide updates as soon as new information becomes available. If you have any questions, please contact RTCDP Support through the Admin Console or Experience League.
"},"message.COM0090834":{"token":"message.COM0090834","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may experience intermittent errors when accessing Marketo Marketing Activities, Design Studio, Database, and Analytics. We are actively investigating this issue and will provide updates within one hour, or sooner if additional information becomes available. If you have any questions, please contact Marketo Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090835":{"token":"message.COM0090835","textMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090836":{"token":"message.COM0090836","textMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue as related to a recent service change that affected service functionality. The impacted change was rolled back, restoring expected service operation and system stability. Following this remediation, service performance returned to expected levels.Customer impact: Customers may have experienced intermittent login issues, degraded application performance, navigation errors, and intermittent failures when accessing certain Marketo functionality during the impact period.If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090899":{"token":"message.COM0090899","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may be experiencing login failures and an inability to access the Brand Portal service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support.
"},"message.COM0090903":{"token":"message.COM0090903","textMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced login failures and an inability to access the Brand Portal.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may be experiencing issues accessing the service and may encounter error responses when attempting to use the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0090919":{"token":"message.COM0090919","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. Service access has been restored, and Adobe continues to monitor the environment to help ensure ongoing stability.Customer impact: During the impacted timeframe, customers may have experienced issues accessing Adobe Experience Manager and may have encountered errors when attempting to use the service.If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090939":{"token":"message.COM0090939","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may be unable to replicate their data to the publisher, impacting their ability to run campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEMaaCS Support via the Admin Console or Experience League.
"},"message.COM0090950":{"token":"message.COM0090950","textMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers in the APAC region may have been unable to replicate their data to the publisher, which impacted their ability to run campaigns.
If you are still experiencing symptoms, please contact AEMaaCS Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0090993":{"token":"message.COM0090993","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be encountering slower-than-expected response times when previewing landing pages and approving emails. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
"},"message.COM0091001":{"token":"message.COM0091001","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams are actively investigating the issue and working to identify the underlying cause.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Multiple specialized teams are engaged in the investigation, and analysis is ongoing to determine the underlying cause and appropriate mitigation steps.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service degradation.
- What has changed: Engineering teams have reproduced the issue and are implementing mitigation measures intended to improve application responsiveness while root cause analysis remains ongoing.
- Customer impact: Customers may be encountering slower-than-expected response times when previewing landing pages and approving emails.
We will post updates as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support at https://experienceleague.adobe.com/support.
A subset Adobe Marketo Engage customers globally may be experiencing issues accessing lead-related functionality, including the Lead Details page. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091024":{"token":"message.COM0091024","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified issues affecting lead-related requests and are continuing to investigate recent service changes and dependencies to determine the underlying cause.Customer impact: Customers may experience intermittent issues with lead-related functionality, including failures when accessing Lead Details pages and related workflows.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091027":{"token":"message.COM0091027","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.What has changed: The Adobe engineering teams have identified a potential cause and are actively implementing corrective actions. The mitigation is currently underway across the affected environments.Customer impact: Customers may experience issues accessing lead-related functionality, including errors or delays when viewing Lead Details pages and related workflows.We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing service degradation.
We are actively working to restore expected service and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console.
"},"message.COM0091032":{"token":"message.COM0091032","textMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the source of the issue, implemented corrective measures, and completed validation activities to confirm that affected functionality and customer access were successfully restored.Customer impact: Customers may have experienced issues accessing lead-related functionality, including errors when viewing Lead Details pages and related workflows.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe customers using DX Agent Composer globally may experience delays or failures when creating new knowledge sources. URL ingestion requests may remain in progress and not complete successfully, which could delay the availability of newly added content. Existing knowledge sources remain functional. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Experience Platform Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091049":{"token":"message.COM0091049","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has identified the affected service area and continues to actively investigate the issue.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091052":{"token":"message.COM0091052","textMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team has engaged the necessary resources and is working to determine a path to mitigation.Customer impact: Customers may experience delays or failures when creating new knowledge sources. Newly submitted content may take longer than expected to become available. Existing knowledge sources remain functional.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform Agent Composer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091114":{"token":"message.COM0091114","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091116":{"token":"message.COM0091116","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in EMEA region may experience delays in email delivery. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091117":{"token":"message.COM0091117","textMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
- What has changed: The Adobe engineering team has engaged the necessary resources and is in the process of determining the path to mitigation.
- Customer Impact: A subset of AJO customers may be experiencing delayed email delivery.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0091118":{"token":"message.COM0091118","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experiencing delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experiencing delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091120":{"token":"message.COM0091120","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational. - Customer impact: Customers may have experienced delayed email delivery. If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
- What has changed: This issue has been resolved, and all systems are fully operational.
- Customer impact: Customers may have experienced delayed email delivery.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091185":{"token":"message.COM0091185","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing delays in report data availability within App Services Reporting. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091187":{"token":"message.COM0091187","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified the affected service components and continue to implement mitigation measures while investigating the underlying cause of the issue.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091203":{"token":"message.COM0091203","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing issues syncing leads with Salesforce through Smart Campaign workflows. We are actively investigating this issue and will provide updates within one hour or sooner as new information becomes available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091212":{"token":"message.COM0091212","textMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.What has changed: The Adobe Engineering team have confirmed the issue impacts Salesforce synchronization processes initiated through Smart Campaign workflows and continue to investigate the underlying cause and mitigation options.Customer impact: Customers may have experienced failures when syncing leads or creating Salesforce leads through Smart Campaign workflows. Other Marketo Engage functionality remains available.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091213":{"token":"message.COM0091213","textMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team are actively investigating the issue and implementing mitigation measures to reduce the impact of the service degradation. Investigation and remediation efforts remain ongoing.Customer impact: Customers may experience delays in report data availability within App Services Reporting.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Marketo Engage customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091217":{"token":"message.COM0091217","textMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team investigated the issue, implemented mitigation measures, and completed remediation activities to restore service performance and stability.Customer impact: Customers may have experienced delays in report data availability within App Services Reporting.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Analytics customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Journey Optimizer customers in the EMEA region may be unable to execute journeys. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
"},"message.COM0091342":{"token":"message.COM0091342","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: We are continuing to investigate an issue affecting journey processing. The team has identified an underlying infrastructure issue and is actively working to restore the affected components and tracking recovery progress.Customer impact: Customers may be unable to execute journeys.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091344":{"token":"message.COM0091344","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.What has changed: Recovery efforts are progressing, and affected services are returning to expected operation. We are continuing to work through remaining processing delays and monitor service stability.Customer impact: Customers may experience delayed journey execution for journeys using wait nodes.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091346":{"token":"message.COM0091346","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. Journey processing has resumed as expected, and the previously identified processing delays have been addressed.Customer impact: Customers may have experienced delayed journey execution for journeys using wait nodes.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091355":{"token":"message.COM0091355","textMessage":"A subset of Adobe Journey Optimizer customers in APAC region may be experiencing failures when publishing campaigns. We are investigating and will provide updates as more information becomes available.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens after sign-in. We are actively investigating this issue and will provide updates as soon as additional information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091367":{"token":"message.COM0091367","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: The Adobe Engineering team has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091368":{"token":"message.COM0091368","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures and validated service recovery. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091370":{"token":"message.COM0091370","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.What has changed: Adobe Engineering has identified the affected environment and continues to implement mitigation measures. Remediation efforts are ongoing, and the team is validating service recovery across the impacted environment.Customer impact: Customers may be experiencing intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091377":{"token":"message.COM0091377","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues to investigate and implement mitigation measures. The team is actively validating service restoration across impacted instances.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091384":{"token":"message.COM0091384","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.What has changed: The Adobe Engineering has identified the affected environment and continues mitigation efforts while actively working to restore expected service functionality.Customer impact: Customers may experience intermittent issues accessing the Marketo Engage user interface, including blank screens or difficulty accessing the application after sign-in.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091386":{"token":"message.COM0091386","textMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented mitigation measures and validated service recovery across the affected environment. Following these actions, expected service functionality was restored.Customer impact: Customers may have experienced intermittent issues accessing the Marketo Engage user interface, including blank screens, incomplete page loads, or difficulty accessing the application after sign-in.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers hosted in the Ashburn data centre may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091400":{"token":"message.COM0091400","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations. We are actively remediating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091411":{"token":"message.COM0091411","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution. - Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has implemented measures to remediate the issue by creating additional processing resources. At this time, the team is monitoring progress as we work toward complete issue resolution.
- Customer impact: Customers may experience an issue resulting in delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091430":{"token":"message.COM0091430","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and are actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected component.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091445":{"token":"message.COM0091445","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the issue affecting HTML conversion within the email editor and is actively working to restore the functionality. Remediation is underway, and we are validating the appropriate recovery path to restore the affected components.Customer impact: Customers may be unable to convert HTML in the Email Designer, potentially preventing them from completing email production or template migration for workflows requiring HTML conversion.We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
We will post updates or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091465":{"token":"message.COM0091465","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation. - Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
- Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented additional processing capacity to address the processing delays and restore expected service performance.
- Customer impact: Customers may have experienced delays in the sending of Profile-related updates for journeys and destinations.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing issues accessing and managing campaigns. Affected customers may be unable to view campaign inventory or perform campaign management actions. We are actively investigating this issue and will provide updates within one hour or sooner if additional information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support through the Support Portal in Admin Console or Experience League.
"},"message.COM0091499":{"token":"message.COM0091499","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing an issue with certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments. We are actively working to remediate this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091501":{"token":"message.COM0091501","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091502":{"token":"message.COM0091502","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.What has changed: The Adobe engineering team is actively working to develop, test, and deploy a fix to remediate this issue.Customer impact: Customers may experience certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing a service disruption.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091511":{"token":"message.COM0091511","textMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reverted the affected permission changes and reset the impacted connections, restoring customer access.Customer impact: A subset of customers may have experienced login failures and may have also experienced minor delays in the processing of web tracking activity, such as link clicks.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Americas region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091514":{"token":"message.COM0091514","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team developed and deployed a fix to remediate the Message Feedback Events issue and restore services. Customer impact: Customers may have experienced certain AJO Message Feedback Events not being ingested, resulting in some profiles not qualifying for segments.If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may have experienced a service disruption.
If you are still experiencing symptoms, please contact AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091519":{"token":"message.COM0091519","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may be experiencing UPS batch profile ingestion delays and the prevention of new batches from being processed. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091542":{"token":"message.COM0091542","textMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team increased the memory allocated to the affected components to clear the batch ingestion delays. The team then retriggered/reran impacted jobs to fully resolve the issue. Customer impact: Customers may have experienced batch profile ingestion delays and the prevention of new batches from being processed.If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Real-Time Customer Data Platform (RTCDP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact RTCDP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091578":{"token":"message.COM0091578","textMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and services are operating as expected. The Adobe engineering teams confirmed recovery after the affected authorization-dependent components became available again and functionality was successfully restored across impacted services. Investigation into the underlying cause continued following service restoration.Customer impact: During the event, some customers may have experienced errors, issues using certain features, intermittent access issues, or difficulty completing certain actions in Workfront features that rely on authorization services.If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.","htmlMessage":"A subset of Adobe Workfront customers hosted in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Workfront Support via the Support portal in Admin Console for further assistance.
"},"message.COM0091608":{"token":"message.COM0091608","textMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Platform Core Services customers in the Americas region may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console.
"},"message.COM0091616":{"token":"message.COM0091616","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing time outs, failed image pulls, deployment failures, or intermittent access issues related to Artifactory services. We are actively investigating this issue and working to restore service as quickly as possible. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console
"},"message.COM0091628":{"token":"message.COM0091628","textMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing delays in reporting. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091635":{"token":"message.COM0091635","textMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Customer Journey Analytics (CJA) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Customer Journey Analytics Support via the Support Portal in Admin Console.
"},"message.COM0091636":{"token":"message.COM0091636","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing intermittent issues when accessing or using the service. We are actively investigating this issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0091646":{"token":"message.COM0091646","textMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Experience Platform Data Platform customers globally may be experiencing intermittent issues when accessing or using the service We are actively investigating the issue and working to restore normal service. We will post updates within one hour or as soon as new information becomes available.If you have any questions, please contact Adobe Data Foundation Support via the Support Portal in Admin Console.
"},"message.COM0091665":{"token":"message.COM0091665","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing delays or failures when accessing Brand Visibility services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091688":{"token":"message.COM0091688","textMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts remain underway while service health validation continues.Customer impact: Customers may experience deployment delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091690":{"token":"message.COM0091690","textMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are in progress, and engineering teams continue to validate service health and monitor recovery activities.Customer impact: Customers may experience deployment failures, delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Customer Journey Analytics (CJA) customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Customer Journey Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091693":{"token":"message.COM0091693","textMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are underway, and engineering teams continue to validate service health and monitor progress.Customer impact: Customers may experience degraded performance, delayed reporting, deployment failures, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Analytics customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091695":{"token":"message.COM0091695","textMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and teams are continuing to validate service health.Customer impact: Customers may experience deployment failures, service delays, or intermittent service interruptions.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Platform Core Services customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091700":{"token":"message.COM0091700","textMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Engineering teams continue to restore affected services and validate service health.Customer impact: Customers may experience data processing delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Data Foundation customers globally may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Data Foundation Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091701":{"token":"message.COM0091701","textMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery activities are in progress, and service health validation continues.Customer impact: Customers may experience intermittent access issues or degraded platform performance.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe CX Enterprise Home customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact CX Enterprise Home Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091703":{"token":"message.COM0091703","textMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration efforts are underway, and engineering teams continue to validate service health.Customer impact: Customers may experience delays, degraded performance, or intermittent access issues when accessing Brand Visibility services.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Brand Visibility customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Brand Visibility Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091710":{"token":"message.COM0091710","textMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Recovery efforts are in progress while service health validation continues.Customer impact: Customers may experience degraded performance, delays, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Learning Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Learning Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091713":{"token":"message.COM0091713","textMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.What has changed: The Adobe engineering teams have identified contributing factors and are actively implementing recovery actions. Service restoration is in progress, and engineering teams continue to validate service health and monitor recovery progress.Customer impact: Customers may experience deployment failures, service delays, degraded performance, or intermittent access issues.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager customers globally may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091747":{"token":"message.COM0091747","textMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Analytics customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Experience Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Learning Manager customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Learning Manager via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Platform Core Services customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Platform Core Services via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Brand Visibility customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Brand Visibility via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Campaign customers in the Americas region may be unable to access Adobe Campaign Classic instances via SSH. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091918":{"token":"message.COM0091918","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is actively working to remediate the issue. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is actively working to remediate the issue.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091944":{"token":"message.COM0091944","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption. - What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now. - Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages. We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may notice Orchestrated Campaign email deliveries failing with error messages.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Campaign customers in the Americas region may be experiencing a service disruption.
- What has changed: The Adobe engineering team identified expensive database queries and resource strain as the underlying cause of the issue, and we are actively continuing our remediation efforts now.
- Customer impact: Customers may be unable to access Adobe Campaign Classic (ACC) via SSH.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0091996":{"token":"message.COM0091996","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091997":{"token":"message.COM0091997","textMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0091998":{"token":"message.COM0091998","textMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified elevated database load and resource contention that contributed to instability within supporting infrastructure services. The team implemented database tuning and remediation measures, reduced contention, and restored service stability across affected components.Customer impact: Customers may have experienced Orchestrated Campaign email deliveries failing with error messages.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
A subset of Adobe Developer Platform customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Developer Platform Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092092":{"token":"message.COM0092092","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092095":{"token":"message.COM0092095","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams identified the source of the issue, implemented service recovery measures, restored affected functionality, and validated service stability to ensure customers can access and use services as expected.Customer impact: Customers may have experienced deployment failures, extended deployment times, failed image pulls, intermittent access issues, reporting latency, or difficulties accessing affected services.If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe CX Enterprise Home customers globally may have experienced a service Degradation.
If you are still experiencing symptoms, please contact Adobe CX Enterprise Home via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Customer Journey Analytics (CJA) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
A subset of Adobe Experience Manager as a Cloud Service (AEM Cloud) customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Customer Journey Analytics via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update
We’ve resolved the availability issue
"},"message.COM0092108":{"token":"message.COM0092108","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092109":{"token":"message.COM0092109","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092110":{"token":"message.COM0092110","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092111":{"token":"message.COM0092111","textMessage":"We’ve resolved the availability issue","htmlMessage":"We’ve resolved the availability issue
"},"message.COM0092156":{"token":"message.COM0092156","textMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Commerce customers worldwide may be unable to access the management console and instead encounter an error message. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Admin Console or Experience League.
"},"message.COM0092159":{"token":"message.COM0092159","textMessage":"Adobe Commerce customers globally may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions. If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Commerce customers globally may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of Adobe Commerce customers may have been unable to utilize the management console and instead encountered an error message, preventing deployments and the ability to change permissions.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092186":{"token":"message.COM0092186","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092188":{"token":"message.COM0092188","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption. - What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window. - Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers globally may be experiencing a service disruption.
- What has changed: The Adobe engineering team has implemented a fix across all impacted regions to restore service. The team is now reprocessing campaign executions that did not complete during the impact window.
- Customer impact: Customers may have been unable to access the AJO Campaigns user interface, preventing them from navigating to or managing campaigns.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Support Portal in Admin Console or Experience League.
A subset of Adobe Journey Optimizer customers globally may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092215":{"token":"message.COM0092215","textMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager Cloud as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092216":{"token":"message.COM0092216","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing issues with AEM Asset Processing, resulting in uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We are actively investigating this issue and will provide updates within one hour or sooner as additional information becomes available. If you have any questions, please contact Adobe Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092218":{"token":"message.COM0092218","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have identified the affected service area and are continuing their investigation to determine the cause and appropriate remediation steps.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092219":{"token":"message.COM0092219","textMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
• What has changed: The Adobe Engineering teams have continued its investigation and is actively assessing the affected asset processing workflows to better understand the scope and cause of the issue.
• Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected.
We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092221":{"token":"message.COM0092221","textMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.What has changed: The Adobe Engineering has implemented mitigation measures and is actively monitoring the service. Validation testing indicates that new asset processing requests are completing successfully; however, investigation and recovery validation efforts remain ongoing.Customer impact: Customers may experience uploaded assets remaining in a processing state. As a result, assets may not be available for publication and may not appear on web pages as expected. We will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Manager (AEM) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager as a Cloud Service (AEMaaCS) customers in the EMEA region may be experiencing a service degradation.
A subset of Adobe Experience Manager (AEM) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092226":{"token":"message.COM0092226","textMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering implemented mitigation measures to address delays affecting asset processing workflows and validated that asset processing is operating as expected.Customer impact: Customers experienced uploaded assets remaining in a processing state, which may have prevented assets from being available for publication and appearing on web pages as expected.If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Manager Cloud Service (AEMaaCS) customers in the EMEA region may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Experience Manager Cloud Service Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092342":{"token":"message.COM0092342","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be unable to log in to their instances, may observe email sends failing to execute as expeted, and may notice REST API unavialability. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092344":{"token":"message.COM0092344","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: Login access for the known affected accounts has been restored. However, campaign and email processing remains significantly delayed, and the Marketo REST API remains unavailable for a subset of customers. The Adobe engineering team continues to investigate a possible connectivity-related cause and has engaged additional teams to address the remaining processing backlog and API access.Customer impact: A subset of customers may continue to experience delayed or halted email sends, a backlog of pending campaign activity, and unavailability of the REST API.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092345":{"token":"message.COM0092345","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.What has changed: The Adobe engineering team confirmed that the login and access issue has recovered, following a period of failed access checks earlier in the incident. Engineering has also identified more specific backend connectivity evidence to support the ongoing investigation.Customer impact: A subset of customers may continue to experience delayed or halted email sends and a backlog of pending campaign activity while engineering completes validation.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may be experiencing a service disruption.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092346":{"token":"message.COM0092346","textMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team confirmed that the primary system completed its recovery process and came back online, restoring customer access and processing.Customer impact: A subset of customers may have experienced login failures, delayed or halted email activity, and intermittent REST API accessibility.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Marketo Engage customers in the San Jose data center may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092351":{"token":"message.COM0092351","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be unable to edit landing pages and other assets. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092359":{"token":"message.COM0092359","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092361":{"token":"message.COM0092361","textMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may be unable to run Campaign-related operations that depend on a connected third-party service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Campaign Support via the Support Portal in Admin Console.
"},"message.COM0092364":{"token":"message.COM0092364","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation. - Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources to investigate the cause of the issue and determine a path to mitigation.
- Customer Impact: A subset of customers may be unable to edit landing pages, emails, and other assets.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092367":{"token":"message.COM0092367","textMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Marketo Engage customers in the Ashburn data center may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have been unable to edit landing pages, emails, and other assets.
If you are still experiencing symptoms, please contact Adobe Marketo Engage Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092385":{"token":"message.COM0092385","textMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.Resolution Summary: This issue has been resolved, and all systems are fully operational. Connectivity to a connected third-party service was restored, allowing affected Campaign-related operations to resume.Customer impact: A subset of customers in the EMEA region were unable to run Campaign-related operations that depend on a connected third-party service.If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Campaign customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Campaign Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092389":{"token":"message.COM0092389","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092390":{"token":"message.COM0092390","textMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.What has changed: The Adobe engineering team has identified the specific condition causing the issue and is implementing a targeted fix intended to resolve it while maintaining existing security protections. Testing is ongoing across the affected environments to confirm the fix resolves the issue for all affected customers.Customer impact: A subset of customers may continue to experience errors when attempting to edit landing pages or other assets.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Marketo Engage customers in the Ashburn data center may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Marketo Engage Support via the Admin Console or Experience League.
"},"message.COM0092394":{"token":"message.COM0092394","textMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Commerce customers globally may be experiencing intermittent slower-than-expected performance or errors while using the platform. We have identified a mitigation for the issue and are implementing it across affected environments. We will provide further updates as new information becomes available. If you have any questions, please contact Adobe Commerce Support via the Support Portal in Admin Console.
"},"message.COM0092414":{"token":"message.COM0092414","textMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams implemented mitigation measures to restore service stability and confirmed recovery across the affected environments.Customer impact: Customers may have experienced intermittent errors or slower-than-expected performance while using the platform.If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Commerce customers globally may have experienced intermittent service degradation.
If you are still experiencing symptoms, please contact Adobe Commerce Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092449":{"token":"message.COM0092449","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be encountering slower-than-expected datastore responses. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092466":{"token":"message.COM0092466","textMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Target customers in the Americas region may be encountering default content instead of personalized content as expected. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Admin Console or Experience League.
"},"message.COM0092468":{"token":"message.COM0092468","textMessage":"Adobe Target customers in the Americas region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages. If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Target customers in the Americas region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered default content instead of personalized content and error messages.
If you are still experiencing symptoms, please contact Adobe Target Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092479":{"token":"message.COM0092479","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that this service depends on. The provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092480":{"token":"message.COM0092480","textMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team has identified that the issue originates with a third-party data-store provider that these services depend on. That provider is deploying and validating a fix intended to resolve the latency; validation is ongoing, and a parallel investigation continues in case the fix does not fully resolve the issue.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) and AJO B2B customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092493":{"token":"message.COM0092493","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may experience delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0092494":{"token":"message.COM0092494","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data centre may be experiencing service degradation.What has changed: Adobe Engineering has increased processing capacity and is monitoring the service while continuing to investigate the underlying cause.Customer impact: A subset of customers may be experiencing delayed processing of profile change events, causing profile updates to arrive late in downstream services and systems.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe RTCDP Support via the Support Portal in Admin Console or Experience League. ","htmlMessage":""},"message.COM0092500":{"token":"message.COM0092500","textMessage":"Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team increased processing capacity to restore the expected processing rate and the accumulated backlog has cleared.Customer impact: A subset of customers experienced delayed processing of profile change events, causing profile updates to reach downstream services and systems later than expected.If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.","htmlMessage":"
Adobe Real-Time CDP (RTCDP) customers in the Ashburn data center may have experienced service degradation.
If you are still experiencing symptoms, please contact Adobe RTCDP Support via the Support Portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and its impact at the time of this update.
"},"message.COM0092522":{"token":"message.COM0092522","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092523":{"token":"message.COM0092523","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has identified a potential underlying infrastructure issue contributing to the increased latency observed in the Americas region. The provider is preparing a mitigation and working alongside the Adobe engineering team to prioritize affected resources while broader remediation efforts continue. Previously observed latency in the EMEA region is also being reviewed to confirm recovery.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092526":{"token":"message.COM0092526","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092527":{"token":"message.COM0092527","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
- What has changed: Adobe engineering teams have implemented initial remediation and are continuing to analyze diagnostic information to address the remaining elevated latency and validate recovery.
- Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092532":{"token":"message.COM0092532","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092533":{"token":"message.COM0092533","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has implemented mitigation measures for a previously identified infrastructure issue. While the provider reports improved backend performance, the Adobe engineering team continues to observe elevated latency. Both teams are conducting additional diagnostic analysis to identify the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092550":{"token":"message.COM0092550","textMessage":"A subset of Adobe Target customers may be experiencing delays with performance reporting. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.","htmlMessage":"Adobe Target customers in Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Target Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing issues loading Real-Time Reports, with some reports not displaying as expected. The Adobe engineering teams are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
Adobe Analytics customers in the EMEA and Americas regions may be experiencing a service degradation affecting Real-Time Reports.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Analytics Support via the Support Portal in Admin Console.
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092703":{"token":"message.COM0092703","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
"},"message.COM0092717":{"token":"message.COM0092717","textMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092718":{"token":"message.COM0092718","textMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Analytics customers in the EMEA region may have experienced a service disruption.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.
If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092728":{"token":"message.COM0092728","textMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf","htmlMessage":"An unexpected issue is currently affecting Send for Signature services on the NA3. You may experience slowness in document conversion from word to pdf
"},"message.COM0092730":{"token":"message.COM0092730","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092731":{"token":"message.COM0092731","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services and validate full recovery before confirming resolution.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092835":{"token":"message.COM0092835","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092836":{"token":"message.COM0092836","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: Following additional mitigation efforts by Adobe's third-party data store provider, the Adobe engineering team continues to observe improvements in service performance and reduced customer impact. The team is continuing to monitor the affected services to confirm resolution and monitor impact as a fix is being deployed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092842":{"token":"message.COM0092842","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be unable to see expected live reporting numbers for journeys when using the Journey reporting service. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092864":{"token":"message.COM0092864","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has engaged the necessary resources and is working to determine a path to mitigation by reviewing the relevant historical logs.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092865":{"token":"message.COM0092865","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact. - Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing investigation efforts to pinpoint the possible cause and determine how to resolve the issue. The team has scaled up the necessary resources in an effort to mitigate customer impact.
- Customer Impact: A subset of customers may be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092875":{"token":"message.COM0092875","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team is continuing its investigation and mitigation efforts on the backend system to restore service.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092885":{"token":"message.COM0092885","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has adjusted processing capacity and is now redistributing workloads to improve processing times and remediate the issue.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092895":{"token":"message.COM0092895","textMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation. - What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated. - Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League. ","htmlMessage":"Adobe Journey Optimizer (AJO) customers in the Americas region may be experiencing a service degradation.
- What has changed: The Adobe engineering team has redistributed the necessary workloads and is monitoring the issue to determine if the impact has been mitigated.
- Customer Impact: A subset of customers may intermittently be unable to see expected live reporting numbers for journeys when using the Journey reporting service.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092920":{"token":"message.COM0092920","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA region may be experiencing issues when authoring, testing, or previewing campaigns. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console.
"},"message.COM0092922":{"token":"message.COM0092922","textMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering teams restored connectivity to the affected service, restarted impacted service components, validated service health, and tested affected workflows to confirm recovery.Customer impact: Customers may have experienced issues with authorizing, testing, previews, and related campaign functionality.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Journey Optimizer customers in the EMEA region may have experienced a service disruption.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092938":{"token":"message.COM0092938","textMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.","htmlMessage":"Adobe Experience Platform and Adobe Journey Optimizer customers globally notice they can access the Coworker product even though their organization has not purchased the feature. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact AEP or AJO Support via the Admin Console or Experience League.
"},"message.COM0092944":{"token":"message.COM0092944","textMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team implemented a fix to remove a legacy access path that had resulted in a provisioning issue, which caused the customer impact.Customer impact: Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have noticed that they could access the Coworker product even though their organization had not purchased the feature.If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) customers globally may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP or AJO Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0092965":{"token":"message.COM0092965","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0092966":{"token":"message.COM0092966","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team continues to monitor the issue as the permanent fix is developed.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0092970":{"token":"message.COM0092970","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing delayed personalization for end-users. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092972":{"token":"message.COM0092972","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team isolated the source of the issue as constrained network throughput and has reduced the contributing traffic. At this time, we are actively working to accelerate recovery of delayed data and continue remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0092984":{"token":"message.COM0092984","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing to work on identifying a permanent resolution and accelerating recovery of delayed data as part of remediation efforts.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093009":{"token":"message.COM0093009","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue. Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access service from the Americas region may be experiencing a service degradation.
What has changed: The Adobe engineering team is continuing the effort to recover delayed data in tandem with working to restore services by scaling up the available resources. The team continues to investigate a permanent fix for the issue.
Customer impact: Customers may experience delayed personalization for end-users. Streaming profile updates remain unaffected.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP support via the Admin Console or Experience League.
"},"message.COM0093035":{"token":"message.COM0093035","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team has observed continued improvement as delayed batch profile updates are being processed. Recovery remains in progress while the remaining delayed data is cleared.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console. ","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093051":{"token":"message.COM0093051","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.What has changed: The Adobe engineering team is monitoring processing latency as the remaining delayed batch profile updates continue to clear.Customer impact: Customers may experience delayed personalization for end users. Streaming profile updates remain unaffected.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.","htmlMessage":"
A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region who access the service from the Americas region may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact RTCDP Support via the Support Portal in Admin Console.
"},"message.COM0093163":{"token":"message.COM0093163","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093164":{"token":"message.COM0093164","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The Adobe engineering team is continuing mitigation efforts and has observed performance improvement over time. The team has identified a possible fix and is investigating the next steps.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093187":{"token":"message.COM0093187","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the APAC region may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced delayed personalized content for end-users.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093195":{"token":"message.COM0093195","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact AJO Support via the Admin Console or Experience League.
"},"message.COM0093196":{"token":"message.COM0093196","textMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.What has changed: The third-party data-store provider has completed its mitigation efforts, and the Adobe engineering team has observed significant improvements in service performance. However, intermittent periods of elevated latency remain under investigation. Both teams are continuing diagnostic analysis and monitoring to determine the source of the remaining delays.Customer impact: A subset of customers may continue to encounter slower-than-expected datastore responses.We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.","htmlMessage":"A subset of Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may be experiencing a service degradation.
We will post updates as soon as new information is available. If you have any questions, please contact RTCDP Support via the Admin Console or Experience League.
"},"message.COM0093202":{"token":"message.COM0093202","textMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Real-Time Customer Data Platform (RTCDP) customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact RTCDP Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093203":{"token":"message.COM0093203","textMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update. ","htmlMessage":"Adobe Journey Optimizer (AJO) & AJO B2B customers in the Americas and EMEA regions may have experienced a service degradation.
What has changed: This issue has been resolved, and all systems are fully operational.
Customer Impact: A subset of customers may have experienced slower-than-expected datastore responses, including offers not being presented or timing out, which may have prevented affected customers from completing transactions.
If you are still experiencing symptoms, please contact AJO Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0093908":{"token":"message.COM0093908","textMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Journey Optimizer (AJO) customers in the EMEA and Americas regions may be experiencing issues when creating or editing audiences. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0093909":{"token":"message.COM0093909","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the EMEA and Americas regions may be experiencing issues accessing certain audience-related functionality. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094012":{"token":"message.COM0094012","textMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094013":{"token":"message.COM0094013","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.What has changed: The Adobe Engineering team continues to actively investigate the issue, with additional resources engaged to support the investigation.Customer impact: Customers may experience issues when creating or editing audiences, with certain attribute values requiring manual entry.We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may be experiencing a service degradation.
We will post updates within one hour or as soon as new information is available. If you have any questions, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094020":{"token":"message.COM0094020","textMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Platform Core Services customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Platform Core Services Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094021":{"token":"message.COM0094021","textMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe Engineering team implemented corrective measures to restore the affected functionality.Customer impact: Customers may have experienced issues when creating or editing audiences, with certain attribute values requiring manual entry.If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of AJO customers in the EMEA and Americas regions may have experienced a service degradation.
If you are still experiencing symptoms, please contact Adobe Journey Optimizer Support via the Support Portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
"},"message.COM0094037":{"token":"message.COM0094037","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may be experiencing issues with data ingestion. We are actively investigating this issue and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Experience Platform Support via the Support Portal in Admin Console or Experience League.
"},"message.COM0094050":{"token":"message.COM0094050","textMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team reduced the elevated processing backlog by routing high-volume batch traffic, allowing processing lag to return below alerting thresholds.Customer impact: Customers may have experienced data ingestion delays.If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.","htmlMessage":"A subset of Adobe Experience Platform (AEP) customers in the Americas region may have experienced a service degradation.
If you are still experiencing symptoms, please contact AEP Support via the Support portal in Admin Console or Experience League for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
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"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Naplánovali jsme naléhavou údržbu"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Naplánovali jsme naléhavou údržbu"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Naplánovali jsme údržbu"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Naplánovali jsme údržbu"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Připomenutí: Nadcházející údržba"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Připomenutí: Nadcházející údržba"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Zahájili jsme naléhavou údržbu"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Zahájili jsme naléhavou údržbu"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Zahájili jsme údržbu"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Zahájili jsme údržbu"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Dokončili jsme naléhavou údržbu"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Dokončili jsme údržbu"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Zrušili jsme naléhavou údržbu"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Zrušili jsme údržbu"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Aktualizovali jsme naléhavou údržbu"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Aktualizovali jsme údržbu"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Dokončili jsme údržbu"}},"da":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve tilgængeligheds- eller tjenesteproblemer i vedligeholdelsesperioden."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve langsom ydeevne i vedligeholdelsesperioden."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve tilgængeligheds- eller tjenesteproblemer i vedligeholdelsesperioden."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve langsom ydeevne i vedligeholdelsesperioden."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve tilgængeligheds- eller tjenesteproblemer i vedligeholdelsesperioden."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Vi har planlagt vedligeholdelse for at forbedre vores tjenester. Du kan opleve langsom ydeevne i vedligeholdelsesperioden."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Vi har startet vedligeholdelse for at forbedre vores tjenester. Du kan opleve tilgængeligheds- eller tjenesteproblemer i vedligeholdelsesperioden."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Vi har startet vedligeholdelse for at forbedre vores tjenester. Du kan opleve langsom ydeevne i vedligeholdelsesperioden."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Vi har startet vedligeholdelse for at forbedre vores tjenester. Du kan opleve tilgængeligheds- eller tjenesteproblemer i vedligeholdelsesperioden."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Vi har startet vedligeholdelse for at forbedre vores tjenester. Du kan opleve langsom ydeevne i vedligeholdelsesperioden."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Vi har gennemført tjenestevedligeholdelse."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Vi har gennemført tjenestevedligeholdelse."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Vi har aflyst den planlagte vedligeholdelse, der skulle finde sted fra {startDateTime} til {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Vi har aflyst den planlagte vedligeholdelse, der skulle finde sted fra {startDateTime} til {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Vi har gennemført tjenestevedligeholdelse."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Vi har planlagt en presserende vedligeholdelse"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Vi har planlagt en presserende vedligeholdelse"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Vi har planlagt en vedligeholdelse"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Vi har planlagt en vedligeholdelse"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Påmindelse: Kommende vedligeholdelse"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Påmindelse: Kommende vedligeholdelse"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Vi har startet en presserende vedligeholdelse"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Vi har startet en presserende vedligeholdelse"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Vi har startet en vedligeholdelse"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Vi har startet en vedligeholdelse"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Vi har fuldført en presserende vedligeholdelse"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Vi har fuldført en vedligeholdelse"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Vi har annulleret en presserende vedligeholdelse"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Vi har annulleret en vedligeholdelse"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Vi har opdateret en presserende vedligeholdelse"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Vi har opdateret en vedligeholdelse"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Vi har fuldført en vedligeholdelse"}},"de":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Problemen bei der Verfügbarkeit oder mit dem Dienst kommen."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Performance-Einbußen kommen."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Problemen bei der Verfügbarkeit oder mit dem Dienst kommen."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Performance-Einbußen kommen."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Problemen bei der Verfügbarkeit oder mit dem Dienst kommen."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Wartungsarbeiten wurden geplant, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Performance-Einbußen kommen."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Wartungsarbeiten haben begonnen, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Problemen bei der Verfügbarkeit oder mit dem Dienst kommen."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Wartungsarbeiten haben begonnen, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Performance-Einbußen kommen."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Wartungsarbeiten haben begonnen, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Problemen bei der Verfügbarkeit oder mit dem Dienst kommen."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Wartungsarbeiten haben begonnen, um unsere Dienste zu verbessern. Während des Wartungszeitraums kann es zu Performance-Einbußen kommen."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Wartungsarbeiten am Dienst sind abgeschlossen."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Wartungsarbeiten am Dienst sind abgeschlossen."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Die für die Zeit vom {startDateTime} bis {endDateTime} geplanten Wartungsarbeiten wurden storniert"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Die für die Zeit vom {startDateTime} bis {endDateTime} geplanten Wartungsarbeiten wurden storniert"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Wartungsarbeiten am Dienst sind abgeschlossen."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Dringende Wartungsarbeiten wurden geplant"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Dringende Wartungsarbeiten wurden geplant"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Wartungsarbeiten wurden geplant"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Wartungsarbeiten wurden geplant"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Erinnerung: Bevorstehende Wartungsarbeiten"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Erinnerung: Bevorstehende Wartungsarbeiten"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Dringende Wartungsarbeiten haben begonnen"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Dringende Wartungsarbeiten haben begonnen"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Wartungsarbeiten haben begonnen"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Wartungsarbeiten haben begonnen"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Dringende Wartungsarbeiten sind abgeschlossen"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Wartungsarbeiten sind abgeschlossen"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Dringende Wartungsarbeiten wurden storniert"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Wartungsarbeiten wurden storniert"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Dringende Wartungsarbeiten wurden aktualisiert"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Wartungsarbeiten wurden aktualisiert"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Wartungsarbeiten sind abgeschlossen"}},"en":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"We’ve scheduled maintenance to improve our services. You may experience availability or service issues during the maintenance period."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"We’ve scheduled maintenance to improve our services. You may experience slow performance during the maintenance period."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"We’ve scheduled maintenance to improve our services. You may experience availability or service issues during the maintenance period."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"We’ve scheduled maintenance to improve our services. You may experience slow performance during the maintenance period."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"We’ve scheduled maintenance to improve our services. You may experience availability or service issues during the maintenance period."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"We’ve scheduled maintenance to improve our services. You may experience slow performance during the maintenance period."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"We’ve begun maintenance to improve our services. You may experience availability or service issues during the maintenance period."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"We’ve begun maintenance to improve our services. You may experience slow performance during the maintenance period."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"We’ve begun maintenance to improve our services. You may experience availability or service issues during the maintenance period."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"We’ve begun maintenance to improve our services. You may experience slow performance during the maintenance period."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"We’ve completed service maintenance."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"We’ve completed service maintenance."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"We’ve canceled maintenance planned for {startDateTime} - {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"We’ve canceled maintenance planned for {startDateTime} - {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"We’ve completed service maintenance."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"We’ve scheduled an urgent maintenance"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"We’ve scheduled an urgent maintenance"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"We’ve scheduled a maintenance"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"We’ve scheduled a maintenance"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Reminder: Upcoming maintenance"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Reminder: Upcoming maintenance"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"We’ve started an urgent maintenance"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"We’ve started an urgent maintenance"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"We’ve started a maintenance"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"We’ve started a maintenance"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"We’ve completed an urgent maintenance"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"We’ve completed a maintenance"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"We’ve canceled an urgent maintenance"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"We’ve canceled a maintenance"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"We’ve updated an urgent maintenance"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"We’ve updated a maintenance"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"We’ve completed a maintenance"}},"es":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas problemas de disponibilidad o de servicio durante el período de mantenimiento”."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas un rendimiento lento durante el período de mantenimiento”."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas problemas de disponibilidad o de servicio durante el período de mantenimiento”."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas un rendimiento lento durante el período de mantenimiento”."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas problemas de disponibilidad o de servicio durante el período de mantenimiento”."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Hemos programado un mantenimiento para mejorar nuestros servicios. Es posible que tengas un rendimiento lento durante el período de mantenimiento”."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Hemos iniciado un mantenimiento para mejorar nuestros servicios. Es posible que tengas problemas de disponibilidad o de servicio durante el período de mantenimiento”."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Hemos iniciado un mantenimiento para mejorar nuestros servicios. Es posible que tengas un rendimiento lento durante el período de mantenimiento”."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Hemos iniciado un mantenimiento para mejorar nuestros servicios. Es posible que tengas problemas de disponibilidad o de servicio durante el período de mantenimiento”."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Hemos iniciado un mantenimiento para mejorar nuestros servicios. Es posible que tengas un rendimiento lento durante el período de mantenimiento”."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Hemos completado el mantenimiento del servicio”."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Hemos completado el mantenimiento del servicio”."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Hemos cancelado el mantenimiento previsto de {startDateTime} a {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Hemos cancelado el mantenimiento previsto de {startDateTime} a {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Hemos completado el mantenimiento del servicio”."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Hemos programado un mantenimiento urgente"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Hemos programado un mantenimiento urgente"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Hemos programado un mantenimiento"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Hemos programado un mantenimiento"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Recordatorio: mantenimiento próximo"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Recordatorio: mantenimiento próximo"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Hemos iniciado un mantenimiento urgente"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Hemos iniciado un mantenimiento urgente"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Hemos iniciado un mantenimiento"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Hemos iniciado un mantenimiento"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Hemos completado un mantenimiento urgente"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Hemos completado un mantenimiento urgente"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Hemos cancelado un mantenimiento urgente"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Hemos cancelado un mantenimiento"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Hemos actualizado un mantenimiento urgente"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Hemos actualizado un mantenimiento"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Hemos completado un mantenimiento urgente"}},"fi":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata käytettävyys- tai palveluongelmia huoltojakson aikana."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata hitautta huoltojakson aikana."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata käytettävyys- tai palveluongelmia huoltojakson aikana."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata hitautta huoltojakson aikana."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata käytettävyys- tai palveluongelmia huoltojakson aikana."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Olemme ajoittaneet huollon palvelujemme parantamiseksi. Saatat kohdata hitautta huoltojakson aikana."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Olemme aloittaneet huollon palvelujemme parantamiseksi. Saatat kohdata käytettävyys- tai palveluongelmia huoltojakson aikana."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Olemme aloittaneet huollon palvelujemme parantamiseksi. Saatat kohdata hitautta huoltojakson aikana."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Olemme aloittaneet huollon palvelujemme parantamiseksi. Saatat kohdata käytettävyys- tai palveluongelmia huoltojakson aikana."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Olemme aloittaneet huollon palvelujemme parantamiseksi. Saatat kohdata hitautta huoltojakson aikana."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Olemme suorittaneet palvelun huollon."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Olemme suorittaneet palvelun huollon."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Olemme peruuttaneet huollon, jonka oli tarkoitus olla {startDateTime} – {endDateTime}."},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Olemme peruuttaneet huollon, jonka oli tarkoitus olla {startDateTime} – {endDateTime}."},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Olemme suorittaneet palvelun huollon."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Olemme ajoittaneet kiireellisen huollon."},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Olemme ajoittaneet kiireellisen huollon."},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Olemme ajoittaneet huollon."},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Olemme ajoittaneet huollon."},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Muistutus: tuleva huolto"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Muistutus: tuleva huolto"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Olemme aloittaneet kiireellisen huollon."},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Olemme aloittaneet kiireellisen huollon."},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Olemme aloittaneet huollon."},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Olemme aloittaneet huollon."},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Olemme suorittaneet kiireellisen huollon."},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Olemme suorittaneet huollon."},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Olemme peruuttaneet kiireellisen huollon."},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Olemme peruuttaneet huollon."},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Olemme päivittäneet kiireellisen huollon."},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Olemme päivittäneet huollon."},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Olemme suorittaneet huollon."}},"fr":{"message.CM0004058":{"token":"message.CM0004058","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, les services concernés risquent de subir des perturbations ou des interruptions. "},"message.CM0004059":{"token":"message.CM0004059","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, vous risquez de rencontrer des problèmes de lenteur. "},"message.CM0004061":{"token":"message.CM0004061","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, les services concernés risquent de subir des perturbations ou des interruptions. "},"message.CM0004062":{"token":"message.CM0004062","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, vous risquez de rencontrer des problèmes de lenteur. "},"message.CM0004064":{"token":"message.CM0004064","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, les services concernés risquent de subir des perturbations ou des interruptions. "},"message.CM0004065":{"token":"message.CM0004065","textMessage":" Nous avons planifié une opération de maintenance dans le but d’améliorer nos services. Durant cette période, vous risquez de rencontrer des problèmes de lenteur. "},"message.CM0004067":{"token":"message.CM0004067","textMessage":" Nous avons commencé une opération de maintenance dans le but d’améliorer nos services. Durant cette période, les services concernés risquent de subir des perturbations ou des interruptions. "},"message.CM0004068":{"token":"message.CM0004068","textMessage":" Nous avons commencé une opération de maintenance dans le but d’améliorer nos services. Durant cette période, vous risquez de rencontrer des problèmes de lenteur. "},"message.CM0004070":{"token":"message.CM0004070","textMessage":" Nous avons commencé une opération de maintenance dans le but d’améliorer nos services. Durant cette période, les services concernés risquent de subir des perturbations ou des interruptions. "},"message.CM0004071":{"token":"message.CM0004071","textMessage":" Nous avons commencé une opération de maintenance dans le but d’améliorer nos services. Durant cette période, vous risquez de rencontrer des problèmes de lenteur. "},"message.CM0004073":{"token":"message.CM0004073","textMessage":" L’opération de maintenance est terminée. "},"message.CM0004074":{"token":"message.CM0004074","textMessage":" L’opération de maintenance est terminée. "},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Nous avons annulé la maintenance prévue de {startDateTime} à {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Nous avons annulé la maintenance prévue de {startDateTime} à {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":" L’opération de maintenance est terminée. "},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":" Nous avons planifié une opération de maintenance urgente. "},"title.CM0004059":{"token":"title.CM0004059","textMessage":" Nous avons planifié une opération de maintenance urgente. "},"title.CM0004061":{"token":"title.CM0004061","textMessage":" Nous avons planifié une opération de maintenance. "},"title.CM0004062":{"token":"title.CM0004062","textMessage":" Nous avons planifié une opération de maintenance. "},"title.CM0004064":{"token":"title.CM0004064","textMessage":" Rappel : opération de maintenance à venir "},"title.CM0004065":{"token":"title.CM0004065","textMessage":" Rappel : opération de maintenance à venir "},"title.CM0004067":{"token":"title.CM0004067","textMessage":" Nous avons commencé une opération de maintenance urgente. "},"title.CM0004068":{"token":"title.CM0004068","textMessage":" Nous avons commencé une opération de maintenance urgente. "},"title.CM0004070":{"token":"title.CM0004070","textMessage":" Nous avons commencé une opération de maintenance. "},"title.CM0004071":{"token":"title.CM0004071","textMessage":" Nous avons commencé une opération de maintenance. "},"title.CM0004073":{"token":"title.CM0004073","textMessage":" Nous avons terminé une opération de maintenance urgente. "},"title.CM0004074":{"token":"title.CM0004074","textMessage":" Nous avons terminé une opération de maintenance. "},"title.CM0004075":{"token":"title.CM0004075","textMessage":" Nous avons annulé une opération de maintenance urgente. "},"title.CM0004076":{"token":"title.CM0004076","textMessage":" Nous avons annulé une opération de maintenance. "},"title.CM0004077":{"token":"title.CM0004077","textMessage":" Nous avons mis à jour une opération de maintenance urgente. "},"title.CM0004078":{"token":"title.CM0004078","textMessage":" Nous avons mis à jour une opération de maintenance. "},"title.CM0004079":{"token":"title.CM0004079","textMessage":" Nous avons terminé une opération de maintenance. "}},"it":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi problemi di disponibilità o relativi ai servizi durante il periodo di manutenzione."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi rallentamenti delle prestazioni durante il periodo di manutenzione."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi problemi di disponibilità o relativi ai servizi durante il periodo di manutenzione."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi rallentamenti delle prestazioni durante il periodo di manutenzione."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi problemi di disponibilità o relativi ai servizi durante il periodo di manutenzione."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Abbiamo pianificato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi rallentamenti delle prestazioni durante il periodo di manutenzione."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Abbiamo avviato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi problemi di disponibilità o relativi ai servizi durante il periodo di manutenzione."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Abbiamo avviato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi rallentamenti delle prestazioni durante il periodo di manutenzione."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Abbiamo avviato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi problemi di disponibilità o relativi ai servizi durante il periodo di manutenzione."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Abbiamo avviato una manutenzione per migliorare i nostri servizi. Potrebbero verificarsi rallentamenti delle prestazioni durante il periodo di manutenzione."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Abbiamo completato la manutenzione del servizio."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Abbiamo completato la manutenzione del servizio."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Abbiamo annullato la manutenzione pianificata per {startDateTime} - {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Abbiamo annullato la manutenzione pianificata per {startDateTime} - {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Abbiamo completato la manutenzione del servizio."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Abbiamo pianificato una manutenzione urgente"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Abbiamo pianificato una manutenzione urgente"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Abbiamo pianificato una manutenzione"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Abbiamo pianificato una manutenzione"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Promemoria: manutenzione imminente"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Promemoria: manutenzione imminente"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Abbiamo avviato una manutenzione urgente"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Abbiamo avviato una manutenzione urgente"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Abbiamo avviato una manutenzione"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Abbiamo avviato una manutenzione"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Abbiamo completato una manutenzione urgente"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Abbiamo completato una manutenzione"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Abbiamo annullato una manutenzione urgente"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Abbiamo annullato una manutenzione"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Abbiamo aggiornato una manutenzione urgente"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Abbiamo aggiornato una manutenzione"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Abbiamo completato una manutenzione"}},"ja":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、サービスが利用できなくなったり、サービスで問題が起きる可能性があります。"},"message.CM0004059":{"token":"message.CM0004059","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、パフォーマンスが低下する可能性があります。"},"message.CM0004061":{"token":"message.CM0004061","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、サービスが利用できなくなったり、サービスで問題が起きる可能性があります。"},"message.CM0004062":{"token":"message.CM0004062","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、パフォーマンスが低下する可能性があります。"},"message.CM0004064":{"token":"message.CM0004064","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、サービスが利用できなくなったり、サービスで問題が起きる可能性があります。"},"message.CM0004065":{"token":"message.CM0004065","textMessage":"サービス向上のためのメンテナンスをスケジュールしました。このメンテナンスの間、パフォーマンスが低下する可能性があります。"},"message.CM0004067":{"token":"message.CM0004067","textMessage":"サービス向上のためのメンテナンスを開始しました。このメンテナンスの間、サービスが利用できなくなったり、サービスで問題が起きる可能性があります。"},"message.CM0004068":{"token":"message.CM0004068","textMessage":"サービス向上のためのメンテナンスを開始しました。このメンテナンスの間、パフォーマンスが低下する可能性があります。"},"message.CM0004070":{"token":"message.CM0004070","textMessage":"サービス向上のためのメンテナンスを開始しました。このメンテナンスの間、サービスが利用できなくなったり、サービスで問題が起きる可能性があります。"},"message.CM0004071":{"token":"message.CM0004071","textMessage":"サービス向上のためのメンテナンスを開始しました。このメンテナンスの間、パフォーマンスが低下する可能性があります。"},"message.CM0004073":{"token":"message.CM0004073","textMessage":"サービスメンテナンスを完了しました。"},"message.CM0004074":{"token":"message.CM0004074","textMessage":"サービスメンテナンスを完了しました。"},"message.CM0004075":{"token":"message.CM0004075","textMessage":"{startDateTime}～{endDateTime} に予定していたメンテナンスをキャンセルしました。"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"{startDateTime}～{endDateTime} に予定していたメンテナンスをキャンセルしました。"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"サービスメンテナンスを完了しました。"},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"緊急メンテナンスをスケジュールしました"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"緊急メンテナンスをスケジュールしました"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"メンテナンスをスケジュールしました"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"メンテナンスをスケジュールしました"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"リマインダー : 今後のメンテナンス"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"リマインダー : 今後のメンテナンス"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"緊急メンテナンスを開始しました"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"緊急メンテナンスを開始しました"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"メンテナンスを開始しました"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"メンテナンスを開始しました"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"緊急メンテナンスを完了しました"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"メンテナンスを完了しました"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"緊急メンテナンスをキャンセルしました"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"メンテナンスをキャンセルしました"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"緊急メンテナンスを更新しました"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"メンテナンスを更新しました"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"メンテナンスを完了しました"}},"ko":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 가용성 또는 서비스 문제를 경험할 수 있습니다."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 성능 저하를 경험할 수 있습니다."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 가용성 또는 서비스 문제를 경험할 수 있습니다."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 성능 저하를 경험할 수 있습니다."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 가용성 또는 서비스 문제를 경험할 수 있습니다."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"서비스 개선을 위해 유지 보수가 예약되었습니다. 유지 보수 기간 동안 성능 저하를 경험할 수 있습니다."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"서비스 개선을 위해 유지 보수가 시작되었습니다. 유지 보수 기간 동안 가용성 또는 서비스 문제를 경험할 수 있습니다."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"서비스 개선을 위해 유지 보수가 시작되었습니다. 유지 보수 기간 동안 성능 저하를 경험할 수 있습니다."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"서비스 개선을 위해 유지 보수가 시작되었습니다. 유지 보수 기간 동안 가용성 또는 서비스 문제를 경험할 수 있습니다."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"서비스 개선을 위해 유지 보수가 시작되었습니다. 유지 보수 기간 동안 성능 저하를 경험할 수 있습니다."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"서비스 유지 보수가 완료되었습니다."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"서비스 유지 보수가 완료되었습니다."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"{startDateTime} ~ {endDateTime}에 예정되어 있던 유지 보수 작업이 취소되었습니다"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"{startDateTime} ~ {endDateTime}에 예정되어 있던 유지 보수 작업이 취소되었습니다"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"서비스 유지 보수가 완료되었습니다."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"긴급 유지 보수 예약됨"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"긴급 유지 보수 예약됨"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"유지 보수 예약됨"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"유지 보수 예약됨"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"알림: 유지 보수 예정"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"알림: 유지 보수 예정"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"긴급 유지 보수 시작됨"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"긴급 유지 보수 시작됨"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"유지 보수 취소됨"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"유지 보수 취소됨"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"긴급 유지 보수 완료됨"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"유지 보수 완료됨"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"긴급 유지 보수 취소됨"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"유지 보수 취소됨"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"긴급 유지 보수 업데이트됨"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"유지 보수 업데이트됨"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"유지 보수 완료됨"}},"nb":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve problemer med tilgjengelighet eller tjenesten i vedlikeholdsperioden."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve treg ytelse i vedlikeholdsperioden."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve problemer med tilgjengelighet eller tjenesten i vedlikeholdsperioden."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve treg ytelse i vedlikeholdsperioden."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve problemer med tilgjengelighet eller tjenesten i vedlikeholdsperioden."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Vi har planlagt vedlikehold for å forbedre tjenestene våre. Du kan oppleve treg ytelse i vedlikeholdsperioden."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Vi har startet vedlikehold for å forbedre tjenestene våre. Du kan oppleve problemer med tilgjengelighet eller tjenesten i vedlikeholdsperioden."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Vi har startet vedlikehold for å forbedre tjenestene våre. Du kan oppleve treg ytelse i vedlikeholdsperioden."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Vi har startet vedlikehold for å forbedre tjenestene våre. Du kan oppleve problemer med tilgjengelighet eller tjenesten i vedlikeholdsperioden."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Vi har startet vedlikehold for å forbedre tjenestene våre. Du kan oppleve treg ytelse i vedlikeholdsperioden."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Vi har gjennomført servicevedlikehold."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Vi har gjennomført servicevedlikehold."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Vi har avlyst vedlikeholdet som var planlagt utført {startDateTime} – {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Vi har avlyst vedlikeholdet som var planlagt utført {startDateTime} – {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Vi har gjennomført servicevedlikehold."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Vi har planlagt viktig vedlikehold"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Vi har planlagt viktig vedlikehold"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Vi har planlagt vedlikehold"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Vi har planlagt vedlikehold"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Påminnelse: Kommende vedlikehold"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Påminnelse: Kommende vedlikehold"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Vi har begynt viktig vedlikehold"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Vi har begynt viktig vedlikehold"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Vi har begynt vedlikehold"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Vi har begynt vedlikehold"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Vi har fullført viktig vedlikehold"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Vi har fullført vedlikehold"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Vi har kansellert viktig vedlikehold"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Vi har kansellert vedlikehold"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Vi har oppdatert viktig vedlikehold"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Vi har oppdatert vedlikehold"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Vi har fullført vedlikehold"}},"nl":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Tijdens de onderhoudsperiode kun je beschikbaarheids- en serviceproblemen ondervinden."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Mogelijk zijn services tijdens de onderhoudsperiode trager."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Tijdens de onderhoudsperiode kun je beschikbaarheids- en serviceproblemen ondervinden."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Mogelijk zijn services tijdens de onderhoudsperiode trager."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Tijdens de onderhoudsperiode kun je beschikbaarheids- en serviceproblemen ondervinden."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"We hebben onderhoud gepland om onze services te verbeteren. Mogelijk zijn services tijdens de onderhoudsperiode trager."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"We zijn begonnen met onderhoud om onze services te verbeteren. Tijdens de onderhoudsperiode kun je beschikbaarheids- en serviceproblemen ondervinden."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"We zijn begonnen met onderhoud om onze services te verbeteren. Mogelijk zijn services tijdens de onderhoudsperiode trager."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"We zijn begonnen met onderhoud om onze services te verbeteren. Tijdens de onderhoudsperiode kun je beschikbaarheids- en serviceproblemen ondervinden."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"We zijn begonnen met onderhoud om onze services te verbeteren. Mogelijk zijn services tijdens de onderhoudsperiode trager."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Het serviceonderhoud is voltooid."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Het serviceonderhoud is voltooid."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"We hebben het geplande onderhoud van {startDateTime} - {endDateTime} geannuleerd"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"We hebben het geplande onderhoud van {startDateTime} - {endDateTime} geannuleerd"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Het serviceonderhoud is voltooid."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"We hebben dringend onderhoud gepland"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"We hebben dringend onderhoud gepland"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"We hebben onderhoud gepland"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"We hebben onderhoud gepland"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Herinnering: aanstaand onderhoud"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Herinnering: aanstaand onderhoud"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"We zijn met dringend onderhoud begonnen"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"We zijn met dringend onderhoud begonnen"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"We zijn met onderhoud begonnen"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"We zijn met onderhoud begonnen"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"We hebben dringend onderhoud uitgevoerd"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"We hebben onderhoud uitgevoerd"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"We hebben dringend onderhoud geannuleerd"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"We hebben onderhoud geannuleerd"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"We hebben dringend onderhoud bijgewerkt"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"We hebben onderhoud bijgewerkt"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"We hebben onderhoud uitgevoerd"}},"pl":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek wydajności lub brak dostępu do usług."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek prędkości działania."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek wydajności lub brak dostępu do usług."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek prędkości działania."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek wydajności lub brak dostępu do usług."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Zaplanowano prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek prędkości działania."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Rozpoczęto prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek wydajności lub brak dostępu do usług."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Rozpoczęto prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek prędkości działania."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Rozpoczęto prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek wydajności lub brak dostępu do usług."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Rozpoczęto prace serwisowe mające na celu usprawnienie usług. W okresie serwisowania może wystąpić spadek prędkości działania."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Zakończono prace serwisowe dotyczące usługi."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Zakończono prace serwisowe dotyczące usługi."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Odwołaliśmy zaplanowaną konserwację {startDateTime} - {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Odwołaliśmy zaplanowaną konserwację {startDateTime} - {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Zakończono prace serwisowe dotyczące usługi."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Zaplanowano pilne prace serwisowe"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Zaplanowano pilne prace serwisowe"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Zaplanowano prace serwisowe"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Zaplanowano prace serwisowe"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Przypomnienie: Zbliżające się prace serwisowe"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Przypomnienie: Zbliżające się prace serwisowe"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Rozpoczęto pilne prace serwisowe"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Rozpoczęto pilne prace serwisowe"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Rozpoczęto prace serwisowe"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Rozpoczęto prace serwisowe"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Zakończono pilne prace serwisowe"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Zakończono prace serwisowe"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Anulowano pilne prace serwisowe"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Anulowano prace serwisowe"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Uaktualniono pilne prace serwisowe"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Uaktualniono prace serwisowe"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Zakończono prace serwisowe"}},"pt":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Agendamos manutenção para melhorar nossos serviços. Você pode enfrentar problemas de disponibilidade ou serviço durante o período de manutenção."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Agendamos manutenção para melhorar nossos serviços. Talvez você experimente um desempenho lento durante o período de manutenção."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Agendamos manutenção para melhorar nossos serviços. Você pode enfrentar problemas de disponibilidade ou serviço durante o período de manutenção."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Agendamos manutenção para melhorar nossos serviços. Talvez você experimente um desempenho lento durante o período de manutenção."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Agendamos manutenção para melhorar nossos serviços. Você pode enfrentar problemas de disponibilidade ou serviço durante o período de manutenção."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Agendamos manutenção para melhorar nossos serviços. Talvez você experimente um desempenho lento durante o período de manutenção."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Iniciamos a manutenção para melhorar nossos serviços. Você pode enfrentar problemas de disponibilidade ou serviço durante o período de manutenção."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Iniciamos a manutenção para melhorar nossos serviços. Talvez você experimente um desempenho lento durante o período de manutenção."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Iniciamos a manutenção para melhorar nossos serviços. Você pode enfrentar problemas de disponibilidade ou serviço durante o período de manutenção."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Iniciamos a manutenção para melhorar nossos serviços. Talvez você experimente um desempenho lento durante o período de manutenção."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Concluímos a manutenção do serviço."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Concluímos a manutenção do serviço."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Cancelamos a manutenção agendada para {startDateTime} - {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Cancelamos a manutenção agendada para {startDateTime} - {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Concluímos a manutenção do serviço."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Agendamos uma manutenção urgente"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Agendamos uma manutenção urgente"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Agendamos uma manutenção"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Agendamos uma manutenção"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Lembrete: próxima manutenção"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Lembrete: próxima manutenção"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Iniciamos uma manutenção urgente"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Iniciamos uma manutenção urgente"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Iniciamos uma manutenção"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Iniciamos uma manutenção"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Concluímos uma manutenção urgente"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Concluímos uma manutenção"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Cancelamos uma manutenção urgente"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Cancelamos uma manutenção"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Atualizamos uma manutenção urgente"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Atualizamos uma manutenção"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Concluímos uma manutenção"}},"ru":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. В период обслуживания у вас могут возникнуть проблемы с доступностью или услугами."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. Во время периода обслуживания вы можете столкнуться с пониженной производительностью."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. В период обслуживания у вас могут возникнуть проблемы с доступностью или услугами."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. Во время периода обслуживания вы можете столкнуться с пониженной производительностью."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. В период обслуживания у вас могут возникнуть проблемы с доступностью или услугами."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Мы запланировали техническое обслуживание, чтобы улучшить наши услуги. Во время периода обслуживания вы можете столкнуться с пониженной производительностью."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Мы начали техническое обслуживание, чтобы улучшить наши услуги. В период обслуживания у вас могут возникнуть проблемы с доступностью или услугами."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Мы начали техническое обслуживание, чтобы улучшить наши услуги. Во время периода обслуживания вы можете столкнуться с пониженной производительностью."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Мы начали техническое обслуживание, чтобы улучшить наши услуги. В период обслуживания у вас могут возникнуть проблемы с доступностью или услугами."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Мы начали техническое обслуживание, чтобы улучшить наши услуги. Во время периода обслуживания вы можете столкнуться с пониженной производительностью."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Мы завершили сервисное обслуживание."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Мы завершили сервисное обслуживание."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Мы отменили техническое обслуживание, запланированное с {startDateTime} до {endDateTime}"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Мы отменили техническое обслуживание, запланированное с {startDateTime} до {endDateTime}"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Мы завершили сервисное обслуживание."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"У нас запланировано срочное техническое обслуживание"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"У нас запланировано срочное техническое обслуживание"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"У нас запланировано техническое обслуживание"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"У нас запланировано техническое обслуживание"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Напоминание: предстоит техническое обслуживание"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Напоминание: предстоит техническое обслуживание"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Мы начали срочное техническое обслуживание"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Мы начали срочное техническое обслуживание"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Мы начали техническое обслуживание"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Мы начали техническое обслуживание"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Мы завершили срочное техническое обслуживание"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Мы завершили техническое обслуживание"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Мы отменили срочное техническое обслуживание"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Мы отменили техническое обслуживание"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Мы обновили срочное техническое обслуживание"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Мы обновили техническое обслуживание"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Мы завершили техническое обслуживание"}},"sv":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med tillgänglighet eller tjänster under underhållsperioden."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med långsam prestanda under underhållsperioden."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med tillgänglighet eller tjänster under underhållsperioden."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med långsam prestanda under underhållsperioden."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med tillgänglighet eller tjänster under underhållsperioden."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Vi har schemalagt underhåll för att förbättra våra tjänster. Du kan uppleva problem med långsam prestanda under underhållsperioden."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Vi har inlett underhåll för att förbättra våra tjänster. Du kan uppleva problem med tillgänglighet eller tjänster under underhållsperioden."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Vi har inlett underhåll för att förbättra våra tjänster. Du kan uppleva problem med långsam prestanda under underhållsperioden."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Vi har inlett underhåll för att förbättra våra tjänster. Du kan uppleva problem med tillgänglighet eller tjänster under underhållsperioden."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Vi har inlett underhåll för att förbättra våra tjänster. Du kan uppleva problem med långsam prestanda under underhållsperioden."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Vi har slutfört underhåll av tjänsterna."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Vi har slutfört underhåll av tjänsterna."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"Det planerade underhållet {startDateTime}–{endDateTime} kommer inte att utföras"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"Det planerade underhållet {startDateTime}–{endDateTime} kommer inte att utföras"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Vi har slutfört underhåll av tjänsterna."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Vi har schemalagt en brådskande underhållsåtgärd"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Vi har schemalagt en brådskande underhållsåtgärd"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Vi har schemalagt en underhållsåtgärd"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Vi har schemalagt en underhållsåtgärd"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Påminnelse: Kommande underhåll"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Påminnelse: Kommande underhåll"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Vi har inlett en brådskande underhållsåtgärd"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Vi har inlett en brådskande underhållsåtgärd"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Vi har inlett en underhållsåtgärd"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Vi har inlett en underhållsåtgärd"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Vi har slutfört en brådskande underhållsåtgärd"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Vi har slutfört en underhållsåtgärd"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Vi har ställt in en brådskande underhållsåtgärd"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Vi har ställt in en underhållsåtgärd"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Vi har uppdaterat en brådskande underhållsåtgärd"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Vi har uppdaterat en underhållsåtgärd"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Vi har slutfört en underhållsåtgärd"}},"tr":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde kullanılabilirlik veya hizmet sorunları yaşayabilirsiniz."},"message.CM0004059":{"token":"message.CM0004059","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde performansta yavaşlama olabilir."},"message.CM0004061":{"token":"message.CM0004061","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde kullanılabilirlik veya hizmet sorunları yaşayabilirsiniz."},"message.CM0004062":{"token":"message.CM0004062","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde performansta yavaşlama olabilir."},"message.CM0004064":{"token":"message.CM0004064","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde kullanılabilirlik veya hizmet sorunları yaşayabilirsiniz."},"message.CM0004065":{"token":"message.CM0004065","textMessage":"Hizmetlerimizi iyileştirmek için bakım planladık. Bakım döneminde performansta yavaşlama olabilir."},"message.CM0004067":{"token":"message.CM0004067","textMessage":"Hizmetlerimizi iyileştirmek için bakım başlattık. Bakım döneminde kullanılabilirlik veya hizmet sorunları yaşayabilirsiniz."},"message.CM0004068":{"token":"message.CM0004068","textMessage":"Hizmetlerimizi iyileştirmek için bakım başlattık. Bakım döneminde performansta yavaşlama olabilir."},"message.CM0004070":{"token":"message.CM0004070","textMessage":"Hizmetlerimizi iyileştirmek için bakım başlattık. Bakım döneminde kullanılabilirlik veya hizmet sorunları yaşayabilirsiniz."},"message.CM0004071":{"token":"message.CM0004071","textMessage":"Hizmetlerimizi iyileştirmek için bakım başlattık. Bakım döneminde performansta yavaşlama olabilir."},"message.CM0004073":{"token":"message.CM0004073","textMessage":"Hizmet bakımını tamamladık."},"message.CM0004074":{"token":"message.CM0004074","textMessage":"Hizmet bakımını tamamladık."},"message.CM0004075":{"token":"message.CM0004075","textMessage":"{startDateTime} - {endDateTime} tarihleri için planlanan bakım çalışmalarını iptal ettik"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"{startDateTime} - {endDateTime} tarihleri için planlanan bakım çalışmalarını iptal ettik"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"Hizmet bakımını tamamladık."},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"Acil bir bakım planladık"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"Acil bir bakım planladık"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"Bakım planladık"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"Bakım planladık"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"Anımsatıcı: Bakım yaklaşıyor"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"Anımsatıcı: Bakım yaklaşıyor"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"Acil bakım başlattık"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"Acil bakım başlattık"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"Bakım başlattık"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"Bakım başlattık"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"Acil bakımı tamamladık"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"Bakımı tamamladık"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"Acil bakımı iptal ettik"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"Bakımı iptal ettik"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"Acil bakımı güncelledik"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"Bakımı güncelledik"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"Bakımı tamamladık"}},"zh-hans":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到可用性或服务问题。"},"message.CM0004059":{"token":"message.CM0004059","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到性能缓慢的情况。"},"message.CM0004061":{"token":"message.CM0004061","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到可用性或服务问题。"},"message.CM0004062":{"token":"message.CM0004062","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到性能缓慢的情况。"},"message.CM0004064":{"token":"message.CM0004064","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到可用性或服务问题。"},"message.CM0004065":{"token":"message.CM0004065","textMessage":"我们已经安排进行维护，以改善我们的服务。在维护期间，您可能会遇到性能缓慢的情况。"},"message.CM0004067":{"token":"message.CM0004067","textMessage":"我们已经开始进行维护，以改善我们的服务。在维护期间，您可能会遇到可用性或服务问题。"},"message.CM0004068":{"token":"message.CM0004068","textMessage":"我们已经开始进行维护，以改善我们的服务。在维护期间，您可能会遇到性能缓慢的情况。"},"message.CM0004070":{"token":"message.CM0004070","textMessage":"我们已经开始进行维护，以改善我们的服务。在维护期间，您可能会遇到可用性或服务问题。"},"message.CM0004071":{"token":"message.CM0004071","textMessage":"我们已经开始进行维护，以改善我们的服务。在维护期间，您可能会遇到性能缓慢的情况。"},"message.CM0004073":{"token":"message.CM0004073","textMessage":"我们已经完成了服务维护。"},"message.CM0004074":{"token":"message.CM0004074","textMessage":"我们已经完成了服务维护。"},"message.CM0004075":{"token":"message.CM0004075","textMessage":"我们取消了原定于 {startDateTime} - {endDateTime} 的维护工作。"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"我们取消了原定于 {startDateTime} - {endDateTime} 的维护工作。"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"我们已经完成了服务维护。"},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"title.CM0004058":{"token":"title.CM0004058","textMessage":"我们已经安排了紧急维护"},"title.CM0004059":{"token":"title.CM0004059","textMessage":"我们已经安排了紧急维护"},"title.CM0004061":{"token":"title.CM0004061","textMessage":"我们已经安排了维护"},"title.CM0004062":{"token":"title.CM0004062","textMessage":"我们已经安排了维护"},"title.CM0004064":{"token":"title.CM0004064","textMessage":"提醒：即将进行维护"},"title.CM0004065":{"token":"title.CM0004065","textMessage":"提醒：即将进行维护"},"title.CM0004067":{"token":"title.CM0004067","textMessage":"我们已经开始紧急维护"},"title.CM0004068":{"token":"title.CM0004068","textMessage":"我们已经开始紧急维护"},"title.CM0004070":{"token":"title.CM0004070","textMessage":"我们已经开始维护"},"title.CM0004071":{"token":"title.CM0004071","textMessage":"我们已经开始维护"},"title.CM0004073":{"token":"title.CM0004073","textMessage":"我们已经完成紧急维护"},"title.CM0004074":{"token":"title.CM0004074","textMessage":"我们已经完成维护"},"title.CM0004075":{"token":"title.CM0004075","textMessage":"我们已经取消了紧急维护"},"title.CM0004076":{"token":"title.CM0004076","textMessage":"我们已经取消了维护"},"title.CM0004077":{"token":"title.CM0004077","textMessage":"我们已经更新了紧急维护"},"title.CM0004078":{"token":"title.CM0004078","textMessage":"我们已经更新了维护"},"title.CM0004079":{"token":"title.CM0004079","textMessage":"我们已经完成维护"}},"zh-hant":{"message.CM0004058":{"token":"message.CM0004058","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到可用性或服務問題。"},"message.CM0004059":{"token":"message.CM0004059","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到效能下降的情況。"},"message.CM0004061":{"token":"message.CM0004061","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到可用性或服務問題。"},"message.CM0004062":{"token":"message.CM0004062","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到效能下降的情況。"},"message.CM0004064":{"token":"message.CM0004064","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到可用性或服務問題。"},"message.CM0004065":{"token":"message.CM0004065","textMessage":"我們已排定維護以改善我們的服務。維護期間，您可能會遇到效能下降的情況。"},"message.CM0004067":{"token":"message.CM0004067","textMessage":"我們已開始維護以改善我們的服務。維護期間，您可能會遇到可用性或服務問題。"},"message.CM0004068":{"token":"message.CM0004068","textMessage":"我們已開始維護以改善我們的服務。維護期間，您可能會遇到效能下降的情況。"},"message.CM0004070":{"token":"message.CM0004070","textMessage":"我們已開始維護以改善我們的服務。維護期間，您可能會遇到可用性或服務問題。"},"message.CM0004071":{"token":"message.CM0004071","textMessage":"我們已開始維護以改善我們的服務。維護期間，您可能會遇到效能下降的情況。"},"message.CM0004073":{"token":"message.CM0004073","textMessage":"我們已完成服務維護。"},"message.CM0004074":{"token":"message.CM0004074","textMessage":"我們已完成服務維護。"},"message.CM0004075":{"token":"message.CM0004075","textMessage":"我們已取消原定於 {startDateTime} - {endDateTime} 的維護。"},"message.CM0004076":{"token":"message.CM0004076","textMessage":"我們已取消原定於 {startDateTime} - {endDateTime} 的維護。"},"message.CM0004079":{"token":"message.CM0004079","textMessage":"我們已完成服務維護。"},"message.COM0087807":{"token":"message.COM0087807","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087808":{"token":"message.COM0087808","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0087811":{"token":"message.COM0087811","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 2, 2026, between 01:00 UTC and 05:00 UTC (October 1, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088395":{"token":"message.COM0088395","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 9, 2026, 23:00 UTC and October 10, 2026, 03:00 UTC (October 9, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088399":{"token":"message.COM0088399","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 10, 2026, between 00:00 UTC and 04:00 UTC (October 9, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088400":{"token":"message.COM0088400","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 7, 2026, between 00:00 UTC and 04:00 UTC (October 6, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088736":{"token":"message.COM0088736","textMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.","htmlMessage":"On Friday, 23 October, 2026 from 8PM Mountain Time to Midnight Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this planned downtime customers will be unable to access the Workfront Platform.
"},"message.COM0088974":{"token":"message.COM0088974","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088975":{"token":"message.COM0088975","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0088976":{"token":"message.COM0088976","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud between October 16, 2026, 23:00 UTC and October 17, 2026, 03:00 UTC (October 16, 2026, between 16:00 PDT and 20:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090097":{"token":"message.COM0090097","textMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The planned migration of a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on September 30, 2026, between 01:00 UTC and 05:00 UTC (September 29, 2026, between 18:00 PDT and 22:00 PDT) will be rescheduled. The migration was canceled due to an unexpected data replication issue we identified during preparation. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090100":{"token":"message.COM0090100","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 29, 17:00 UTC to September 30, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090102":{"token":"message.COM0090102","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from September 30, 17:00 UTC to October 1, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090105":{"token":"message.COM0090105","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the San Jose data center from October 1, 17:00 UTC to October 2, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090581":{"token":"message.COM0090581","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 2, 2026, between 00:00 UTC and 04:00 UTC (October 1, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified a data issue that needs to be resolved before moving forward. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 28, 2026. We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0090588":{"token":"message.COM0090588","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center on October 2, from 17:00 UTC to October 3, 2026, 00:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0090647":{"token":"message.COM0090647","textMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.","htmlMessage":"On Friday, Nov 13, 2026 from 20:00 MST until 24:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times. Some services may experience some interruption during this time.
"},"message.COM0091055":{"token":"message.COM0091055","textMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.","htmlMessage":"Adobe will be performing scheduled maintenance to the Marketo Engage Real-Time Personalization (RTP) service on October 8, 2026, from 05:30 UTC to 13:00 UTC. While no customer is expected to occur during the maintenance window, RTP may become temporarily unavailable in the event of unforeseen circumstances. The Adobe engineering teams will work to restore service as quickly as possible. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Marketo Engage Support.
"},"message.COM0091325":{"token":"message.COM0091325","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 15th, 2026, at 4 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try again after the maintenance window has been completed.
"},"message.COM0091520":{"token":"message.COM0091520","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 15, 2026, between 00:00 UTC and 04:00 UTC (October 14, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. The migration has been rescheduled to October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). We'll send additional reminders as the date approaches. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091824":{"token":"message.COM0091824","textMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"The migration of a small subset of Marketo Engage subscriptions from the Ashburn data center to the AWS public cloud, originally planned for October 17, 2026, between 00:00 UTC and 04:00 UTC (October 16, 2026, between 17:00 PDT and 21:00 PDT), has been postponed. During final preparation checks, we identified an unexpected data replication issue. We would rather delay than risk any problems with your data during the transition. We do not have a new migration date confirmed at this time. You will receive a new notification as soon as a date is scheduled. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0091849":{"token":"message.COM0091849","textMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 12:30 PM MST until 13:00 MST the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0091852":{"token":"message.COM0091852","textMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.","htmlMessage":"Today, October 15, 2026 from 5:30 PM MT until 6:00 PM MT the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a low likelihood of service degradation and slow performance at times.
"},"message.COM0092044":{"token":"message.COM0092044","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on October 29, 2026, between 01:00 UTC and 05:00 UTC (October 28, 2026, between 18:00 PDT and 22:00 PDT). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092045":{"token":"message.COM0092045","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 21, 2026, between 01:00 UTC and 05:00 UTC (November 20, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092046":{"token":"message.COM0092046","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the Ashburn data center to the AWS public cloud on November 7, 2026, between 00:00 UTC and 04:00 UTC (November 6, 2026, between 16:00 PST and 20:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092047":{"token":"message.COM0092047","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 19, 2026, between 01:00 UTC and 05:00 UTC (November 18, 2026, between 17:00 PST and 21:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092050":{"token":"message.COM0092050","textMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.","htmlMessage":"Adobe will be migrating a small subset of Marketo Engage subscriptions currently hosted in the San Jose data center to the AWS public cloud on November 21, 2026, between 02:00 UTC and 06:00 UTC (November 20, 2026, between 18:00 PST and 22:00 PST). There will be a complete service disruption of approximately 3–4 hours during the migration window. Read our full migration guide to learn what steps to take and what to expect. Services will be restored to their expected operational state as quickly as possible following the completion of the migration. For real-time updates during the process, please visit https://status.adobe.com. If you have any questions, please contact Adobe Support via the Support portal in Admin Console or via Experience League.
"},"message.COM0092739":{"token":"message.COM0092739","textMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.","htmlMessage":"Adobe will perform a scheduled maintenance on repo.magento.com beginning on October 29th, 2026, at 5 AM CDT. The maintenance is anticipated to take 4 hours. For a period of time during the maintenance, repo.magento.com may have intermittent errors but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0092888":{"token":"message.COM0092888","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn and London data centers beginning on November 4, 2026, from 18:00 UTC to November 5, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092889":{"token":"message.COM0092889","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 5, 2026, from 18:00 UTC to November 6, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0092890":{"token":"message.COM0092890","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Ashburn data center beginning on November 6, 2026, from 18:00 UTC to November 7, 2026, 01:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0093813":{"token":"message.COM0093813","textMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 4, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0093814":{"token":"message.COM0093814","textMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.","htmlMessage":"The Adobe Marketo Engage general release will be made available on November 7, 2026. We do not expect customer impact to occur as a result of this release. However, customers should be aware that a disruption of services may occur in the event of unforeseen complications. Please monitor https://status.adobe.com for real-time updates during the release process. If you have any questions, please contact Customer Support at https://support.marketo.com.
"},"message.COM0094097":{"token":"message.COM0094097","textMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.","htmlMessage":"On Friday, November 6, 2026 from 20:00 Mountain Time until Sunday, November 8, 2026 12:00 Noon Mountain Time the Adobe Workfront engineering teams will perform maintenance on our systems. During this time the Workfront Platform should remain up and running with a likelihood of service degradation and slow performance at times.
"},"message.COM0094679":{"token":"message.COM0094679","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094680":{"token":"message.COM0094680","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 11 AM CDT. The maintenance is anticipated to take 7 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094707":{"token":"message.COM0094707","textMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed. ","htmlMessage":"Adobe will perform a scheduled maintenance on accounts.magento.com beginning on November 10th, 2026, from 4 AM CDT to 10 AM CDT. The maintenance is anticipated to take 6 hours. For a period of time during the maintenance, accounts.magento.com may have intermittent errors, but no downtime is expected. If any issues are encountered, please try installation again after the maintenance window has been completed.
"},"message.COM0094710":{"token":"message.COM0094710","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 13, from 18:00 UTC to November 14, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094711":{"token":"message.COM0094711","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 16, from 18:00 UTC to November 17, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094712":{"token":"message.COM0094712","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 17, from 18:00 UTC to November 18, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094713":{"token":"message.COM0094713","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 18, from 18:00 UTC to November 19, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
"},"message.COM0094714":{"token":"message.COM0094714","textMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.","htmlMessage":"Adobe will perform scheduled maintenance for Adobe Marketo Engage in the Americas region on November 19, from 18:00 UTC to November 20, 2026, 02:00 UTC. During the maintenance window, incoming smart list processor traffic will be stopped for a subset of customer subscriptions. As a result, Marketo Engage campaigns and smart lists may be run against data processed prior to the maintenance period. To avoid additional impact, we recommend not scheduling campaigns during this maintenance window. The Adobe engineering teams will work to restore service as quickly as possible. Please monitor https://status.adobe.com for real-time updates during the maintenance process.
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